WSET in London is seeking a Customer Service Coordinator to join our on-site team. You will respond to customer enquiries across channels and uphold KPI/SLAs while supporting APPs and students with high-quality service.
The role emphasizes continuous improvement, collaboration with internal teams, and maintaining customer-centric standards. We offer generous benefits, including annual leave, pension, and health insurance, plus development through WSET qualifications.
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London-Based Customer Experience Coordinator employer: WSET
WSET is an exceptional employer that champions a culture of curiosity and empathy, making it a fantastic place for individuals passionate about customer service in the drinks industry. With generous benefits including 27 days of annual leave, health insurance, and professional development opportunities, employees are empowered to grow and thrive in a supportive environment. Located in the UK, WSET offers a unique chance to contribute to a globally recognised organisation while enjoying a collaborative and innovative workplace.
