Global Exams Operations & Customer Experience Lead

Global Exams Operations & Customer Experience Lead

Full-Time On-site
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WSET is seeking an Exam Coordinator to join our exams team in the UK. You will manage exam orders and results delivery, keep up to date with WSET systems, and work to deliver high-quality customer service to candidates and APPs.

You will liaise with Qualifications and Business Development teams, support compliance with Ofqual, and contribute to continuous improvement and stakeholder satisfaction across WSET's global operations.

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Global Exams Operations & Customer Experience Lead employer: WSET

WSET is an exceptional employer that champions a culture of curiosity and empathy, making it a fantastic place for individuals passionate about customer service in the drinks industry. With generous benefits including 27 days of annual leave, health insurance, and professional development opportunities, employees are empowered to grow and thrive in a supportive environment. Located in the UK, WSET offers a unique chance to contribute to a globally recognised organisation while enjoying a collaborative and innovative workplace.

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Contact Details:

WSET Recruitment Team