WSET is seeking an Exam Coordinator to manage exam orders, results delivery and processing under current SOPs, staying up to date with WSET systems and products, and proactively suggesting improvements to workflows to deliver efficient, high‑quality service.
You will provide consistently excellent customer service across channels, resolve exam‑related inquiries quickly, collaborate with cross‑functional teams to ensure best‑in‑class delivery of qualifications, and embody WSET values such as
#J-18808-Ljbffr
Global Exams Coordinator: Customer-Centric Process Optimizer employer: WSET
WSET is an exceptional employer that champions a culture of curiosity and empathy, making it a fantastic place for individuals passionate about customer service in the drinks industry. With generous benefits including 27 days of annual leave, health insurance, and professional development opportunities, employees are empowered to grow and thrive in a supportive environment. Located in the UK, WSET offers a unique chance to contribute to a globally recognised organisation while enjoying a collaborative and innovative workplace.
