WSET in London is seeking a Customer Service Coordinator to deliver high-quality support to our customers across multiple channels. You will handle enquiries, resolve issues promptly and work with APPs and students to uphold service standards.
The role emphasizes continuous improvement, collaboration with internal teams, and alignment with WSET values. The successful candidate will bring proven customer service experience, excellent English communication, and a proactive, solution-focused
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Global Customer Service Coordinator | Empathy-Driven Support employer: WSET
WSET is an exceptional employer that champions a culture of curiosity and empathy, making it a fantastic place for individuals passionate about customer service in the drinks industry. With generous benefits including 27 days of annual leave, health insurance, and professional development opportunities, employees are empowered to grow and thrive in a supportive environment. Located in the UK, WSET offers a unique chance to contribute to a globally recognised organisation while enjoying a collaborative and innovative workplace.
