At a Glance
- Tasks: Build and improve business systems while documenting processes and creating training materials.
- Company: Join a forward-thinking company focused on continuous improvement and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to work across departments and on the factory floor.
- Why this job: Make a real impact by streamlining operations and enhancing employee experiences.
- Qualifications: Strong organisational skills and experience in process mapping and documentation.
The predicted salary is between 37800 - 46200 £ per year.
Role Overview We are seeking a practical, hands-on individual to help build, document and improve the way WSCS operates.
The successful candidate will own the development of our knowledge platform (HUDL), support the adoption of Odoo, document business processes, create Standard Operating Procedures (SOPs) and help employees embrace new ways of working.
Key Responsibilities Develop and maintain the HUDL knowledge platform.
Capture and document business processes, SOPs and work instructions.
Support Odoo adoption by creating user guidance and training pathways.
Work with departments to simplify and improve business processes.
Maintain company documents, templates, forms and version control.
Coordinate continuous improvement initiatives.
Support onboarding and internal learning.
Assist with ERP, manufacturing and organisational improvement projects.
Success Measures Structured and searchable company knowledge base.
Core business processes documented and maintained.
Successful adoption of Odoo across departments.
Reduced reliance on spreadsheets and manual processes.
Consistent training and onboarding materials.
Candidate Profile We are looking for someone who enjoys building systems rather than simply talking about them.
Essential Excellent organisational and communication skills.
Process mapping and documentation experience.
Strong attention to detail.
Confident with business systems and Microsoft Excel.
Ability to work independently and build relationships across the business.
Desirable Experience with ERP systems (Odoo, SAP, Dynamics, Oracle or Sage).
Knowledge of manufacturing, quality or continuous improvement.
Experience creating SOPs, training material or knowledge bases.
Exposure to Lean, ISO9001 or business analysis.
Personal Qualities Practical and hands-on.
Curious and inquisitive.
Approachable and patient.
Comfortable working on the factory floor and in the office.
Self-motivated and adaptable.
Business Systems & Continuous Improvement Manager employer: WSCS Global
At WSCS, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Business Systems & Continuous Improvement Manager, you will have the opportunity to lead transformative projects while benefiting from comprehensive training and development programmes tailored to enhance your skills. Located in a dynamic environment, we offer a unique blend of hands-on experience and professional growth, making us an exceptional employer for those seeking meaningful and rewarding careers.
