Senior Library Assistant
Senior Library Assistant

Senior Library Assistant

Horsham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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WSCC

At a Glance

  • Tasks: Support a friendly library team and deliver excellent customer service.
  • Company: Join the vibrant WSCC library in Horsham, a hub for community engagement.
  • Benefits: Enjoy 25 days annual leave, flexible working, and a great pension scheme.
  • Why this job: Foster a love for reading and make a difference in your community.
  • Qualifications: GCSE education or equivalent; passion for libraries and teamwork.
  • Other info: Great career growth opportunities in a supportive environment.

The predicted salary is between 28800 - 43200 £ per year.

Overview

Senior Library Assistant at WSCC in Horsham, United Kingdom. This vacancy is open to applicants with the latest education/graduate GCSE. Job reference CPP00957. Close date: 31 October 2025.

Responsibilities

The Opportunity: Horsham is a busy, friendly library in a spacious building on two floors, located in the town centre close to shops and services. We are looking to recruit a Senior Library Assistant to join our senior team and support our team of Library Assistants. The duties of a Senior Library Assistant are wide ranging across many areas of the library service and include delivering a customer-facing library service and high-quality enquiry service. You will provide information accurately and signpost to other services where necessary. You will be responsible for supervising and supporting Library Assistants and volunteers to ensure they deliver a high standard of service to our customers. We are looking for someone who understands the power of community and the importance of fostering a love for reading in people of all ages.

Rewards and Benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we are committed to providing a healthy work–life balance. A laptop and mobile will be supplied if applicable to your role. Benefits include 25 days of annual leave, rising to 28 days after 5 years’ service, with the option to buy additional leave, an excellent local government pension scheme, and a range of staff discounts.

Find out more about the variety of benefits at our Rewards and Benefits page. We encourage applying and learning more about working in a library at Library Jobs – West Sussex.

Further Information

The reference number for this role is CPP00957.

For an informal conversation or further information regarding the role, please contact:

Roger Myall at roger.myall@westsussex.gov.uk

Rosa Siracusa (Resourcing & Talent Acquisition Specialist) at Rosa.Siracusa@westsussex.gov.uk

For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk

Application Instructions

Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and the experience you can bring to the role. Please ensure any gaps in employment are explained in your CV. Save the job description attached to the main advert on our website, as it may not be available to download once the job closes.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years of referencing and a health check.

Equality, Inclusion and Accessibility

Equity, inclusion and accessibility are important to West Sussex County Council. We welcome applications from everyone to build a diverse and talented workforce that reflects our communities. Recruitment is flexible and supportive to help all applicants perform at their best. We operate a guaranteed interview scheme for applicants with a disability, a veteran, or a care leaver. More information can be found on our application help page.

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Senior Library Assistant employer: WSCC

West Sussex County Council is an excellent employer, offering a supportive and inclusive work environment in the heart of Horsham. With a strong commitment to employee well-being, we provide flexible working options, generous annual leave, and access to a local government pension scheme, ensuring a healthy work-life balance. Our focus on community engagement and fostering a love for reading makes this role not only rewarding but also integral to enhancing the lives of those we serve.
WSCC

Contact Detail:

WSCC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Library Assistant

✨Tip Number 1

Get to know the library! Before your interview, pop into the Horsham library and chat with staff or even customers. This will give you a feel for the community vibe and help you tailor your answers to show you’re the perfect fit.

✨Tip Number 2

Show off your passion for reading! During your interview, share your favourite books or authors and how they’ve influenced your love for libraries. This personal touch can really make you stand out as someone who truly cares about fostering a love for reading.

✨Tip Number 3

Prepare some questions! Think about what you want to know about the role or the team. Asking insightful questions shows you’re genuinely interested and helps you figure out if this is the right place for you.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to upload your CV and fill in the application form directly on our site.

We think you need these skills to ace Senior Library Assistant

Customer Service
Supervisory Skills
Communication Skills
Information Management
Community Engagement
Teamwork
Problem-Solving Skills
Attention to Detail
Organisational Skills
Enquiry Handling
Support and Training of Staff
Adaptability
Understanding of Library Services

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Library Assistant role. Highlight relevant experience and skills that match the job description, especially those related to customer service and team support.

Show Your Passion for Libraries: In your application, let us know why you love libraries! Share any experiences that demonstrate your commitment to fostering a love for reading and community engagement.

Explain Employment Gaps: If you've got any gaps in your employment history, don’t leave them hanging! Use your CV to explain these gaps clearly, so we can see the full picture of your journey.

Apply Through Our Website: We encourage you to apply through our website for a smooth process. Just click apply, upload your CV, and fill out the application form to show us how you meet the key skills!

How to prepare for a job interview at WSCC

✨Know Your Library Stuff

Make sure you brush up on library services and community engagement. Familiarise yourself with the latest trends in library management and how they can enhance customer experience. This will show your passion for the role and your commitment to fostering a love for reading.

✨Showcase Your Leadership Skills

As a Senior Library Assistant, you'll be supervising others. Prepare examples of how you've successfully led a team or supported colleagues in the past. Highlight your ability to motivate and guide others to deliver high-quality service.

✨Prepare for Customer Scenarios

Think about common customer queries and how you would handle them. Be ready to discuss how you would provide accurate information and signpost to other services. This will demonstrate your problem-solving skills and customer service focus.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the library's initiatives or community programmes. This shows your genuine interest in the role and helps you understand how you can contribute to the team.

Senior Library Assistant
WSCC
Location: Horsham
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