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- Tasks: Manage client relationships and drive project implementation in the sports tech industry.
- Company: Leading AI sports content technology company with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team and influence the future of sports technology.
- Qualifications: Experience in Customer Success and a passion for sports are essential.
- Other info: Join a vibrant environment with exciting career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading AI sports content technology company is seeking a Customer Success Manager to serve as the relationship owner for EMEA-based clients. You will be a key contact for technical integration and project implementation, while utilizing project management skills to drive onboarding and governance. With a background in Customer Success and a passion for sports, you will help clients maximize the value from our services. Join a dynamic environment and influence cutting-edge sports content technology.
EMEA Account Lead – AI Sports SaaS & Growth employer: WSC Sports
Contact Detail:
WSC Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Account Lead – AI Sports SaaS & Growth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they impact clients. This will show your passion for the role and help you connect with the interviewers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in customer success and project management can benefit the company. Tailor your examples to highlight your experience in the sports tech sector.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace EMEA Account Lead – AI Sports SaaS & Growth
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! We want to see how your enthusiasm aligns with our mission in the AI sports content tech space.
Highlight Relevant Experience: Make sure to showcase your background in Customer Success and any project management skills you've got. We’re looking for someone who can hit the ground running, so don’t hold back on those achievements!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the EMEA Account Lead role. We appreciate when candidates show they’ve done their homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us at StudySmarter!
How to prepare for a job interview at WSC Sports
✨Know Your Stuff
Make sure you understand the AI sports content technology landscape. Brush up on the latest trends and how they impact customer success in this field. Being able to discuss specific technologies or case studies will show your passion and expertise.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects in the past, especially those involving client onboarding or technical integration. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Your Customer Success Mindset
Think about how you can help clients maximise value from services. Be ready to discuss strategies you've used to enhance customer satisfaction and retention. This will show that you’re not just focused on the technical side but also on building strong relationships.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to client challenges or project hurdles. Practice responding to these scenarios by outlining your thought process and how you would approach problem-solving in a customer-centric way.
