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- Tasks: Be the friendly face of our clinic, managing appointments and providing top-notch customer service.
- Company: Join HearCANADA, a leader in hearing solutions, dedicated to improving lives through better hearing.
- Benefits: $21-$24/hour, quarterly bonuses, employer-paid benefits, and education assistance from day one.
- Why this job: Perfect for those who love helping others and want to grow in a supportive, inclusive environment.
- Qualifications: 2 years in customer service or retail; strong communication skills and a passion for community engagement.
- Other info: Entry-level role with Monday to Friday daytime hours and opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Sales & Reception Coordinator role at WSAudiology . Job Details HearCANADA is hiring a Sales and Reception Coordinator for our London (Wharncliffe) clinic. This full-time, permanent position is ideal for someone with strong administration and customer service skills seeking to join a growing team in a fast-paced environment. Responsibilities Customer Service: Serve as the key point of contact for patients, greeting them, answering questions, and addressing concerns to ensure a world-class experience. Scheduling: Manage appointment scheduling, rescheduling, and follow-up calls. Administration: Handle office tasks such as ordering supplies and maintaining filing systems. Retail & Payments: Educate patients on payment plans, insurance billing, and products to increase sales and loyalty. Marketing & Events: Participate in branding initiatives and network with community partners. Sanitation & Troubleshooting: Assist with sanitization and basic hearing aid maintenance. Qualifications At least 2 years of experience in customer service, retail sales, or administration. Experience in retail or sales environment preferred. Energetic, self-driven, interested in business development and community engagement. Excellent communication skills and relationship-building ability. Proficiency with scheduling software and MS Office. Valid driver’s license and access to a vehicle preferred for local travel (mileage compensated). Benefits $21-$24/hour based on experience + quarterly bonuses. Employer-paid benefits from day one. RRSP matching program. Monday to Friday daytime hours. Education assistance, mentorship, and professional development. Inclusive culture committed to community impact. HearCANADA is committed to fair employment practices and encourages applications from candidates with disabilities. Accommodations are available upon request during the selection process. Additional Details Seniority Level: Entry level Employment Type: Full-time Job Function: Administrative Industry: Medical Equipment Manufacturing #J-18808-Ljbffr
Sales & Reception Coordinator employer: Wsaudiology
Contact Detail:
Wsaudiology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Reception Coordinator
✨Tip Number 1
Familiarise yourself with the specific services and products offered by HearCANADA. Understanding their offerings will help you engage more effectively with patients and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues, as this is crucial for the Sales & Reception Coordinator position.
✨Tip Number 3
Network with professionals in the medical equipment or healthcare industry. Attend local events or join online forums to connect with others who may have insights into the company culture at HearCANADA.
✨Tip Number 4
Demonstrate your enthusiasm for community engagement. Since the role involves networking with community partners, be ready to discuss any relevant experiences or ideas you have for promoting HearCANADA within the local community.
We think you need these skills to ace Sales & Reception Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, retail sales, and administration. Use specific examples that demonstrate your skills in these areas, as they are crucial for the Sales & Reception Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention your experience with appointment scheduling and customer interaction, and explain how you can contribute to creating a world-class experience for patients.
Highlight Relevant Skills: In your application, emphasise your proficiency with scheduling software and MS Office. Also, mention any experience you have with marketing initiatives or community engagement, as these are important aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a fast-paced environment.
How to prepare for a job interview at Wsaudiology
✨Showcase Your Customer Service Skills
As a Sales & Reception Coordinator, you'll be the first point of contact for patients. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Demonstrate Your Organisational Abilities
This role involves managing appointments and office tasks. Highlight your experience with scheduling software and any systems you've implemented to improve efficiency in past positions.
✨Familiarise Yourself with the Company
Research HearCANADA and its services before the interview. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position. Ask about team dynamics, opportunities for professional development, or how success is measured in this role.
