At a Glance
- Tasks: Lead integration programmes across EMEA, ensuring smooth transitions and business continuity.
- Company: Join WSA, a global leader in innovative hearing aids and health services.
- Benefits: Inclusive culture, diverse team, and opportunities for personal and professional growth.
- Other info: Flexible working environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by transforming retail experiences for millions across EMEA.
- Qualifications: Experience in retail integration, strong project management, and stakeholder collaboration skills.
The predicted salary is between 59400 - 72600 £ per year.
Driven by the ambition to expand consumer access and create a consistent, high-quality retail experience across EMEA, WSA is continuing to strengthen and develop its retail organisation.
As Retail Integration Senior Manager, EMEA, you will play a key role in making newly acquired retail businesses part of WSA.
You will lead integration programmes across countries, bringing together local teams and Group functions to ensure a smooth transition, business continuity and delivery against agreed targets.
This is a highly hands-on role, combining strong project and programme management with the ability to navigate complexity, influence stakeholders and turn plans into results.
This role is open across multiple locations in EMEA.
What You Will Do
- Retail Integration & Delivery
- Lead end-to-end integration programmes across multiple EMEA countries, from planning through execution.
- Develop and maintain the EMEA Retail Integration Playbook and integration roadmaps.
- Identify and prioritise key milestones, ensuring strong focus on timely and successful delivery.
- Support the integration of acquired businesses while maintaining business continuity and operational performance.
- M&A & Business Planning
- Partner with M&A teams and local General Managers during due diligence and integration planning.
- Assess integration risks, opportunities and expected financial contributions.
- Work closely with WSA Group functions to support business cases and ensure delivery against integration targets.
- Stakeholder Collaboration
- Bring together local organisations and Group functions, creating clarity around roles, responsibilities and priorities.
- Build strong relationships with senior stakeholders and influence effectively in a matrix environment without direct line management.
- Simplify complex situations and communicate clearly to keep teams aligned and moving forward.
What you bring
- Significant experience in retail, ideally in a complex or international organisation.
- Proven track record in business transformation, change management or integration across multiple countries or complex markets.
- Strong project/programme management skills and a hands-on approach to delivery.
- Experience working effectively in a matrix organisation and influencing without direct authority.
- Strong commercial mindset, with a track record of delivering against targets and improving profitability.
- Strong stakeholder management, communication and problem-solving skills.
- Personal competencies
- Delivery-focused, pragmatic and resilient.
- Curious and comfortable navigating ambiguity and complexity.
- Able to simplify complex topics and create clarity and focus.
- Collaborative and confident working with senior stakeholders across different countries and cultures.
- Flexible in approach and able to adapt to different ways of working.
Who We Are
At WSA, we provide innovative hearing aids and hearing health services.
Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.
Sounds wonderful? We can't wait to hear from you.
WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all.
Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.
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Senior Manager, Retail Integration, EMEA in Chester employer: WSA – Wonderful Sound for All
WSA – Wonderful Sound for All in Chester is an exceptional employer that prioritises a collaborative work culture and values employee contributions. With a strong focus on professional growth, we offer comprehensive training and development opportunities, ensuring that our team members thrive in their roles while delivering outstanding service to our customers. Join us in a dynamic environment where your efforts directly impact customer satisfaction and operational excellence.
Contact Details:
WSA – Wonderful Sound for All Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Retail Integration, EMEA in Chester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like WSA – Wonderful Sound for All, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like WSA – Wonderful Sound for All!
We think you need these skills to ace Senior Manager, Retail Integration, EMEA in Chester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at WSA – Wonderful Sound for All, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at WSA – Wonderful Sound for All and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show WSA – Wonderful Sound for All that you’re ready to jump in and contribute right away!
How to prepare for a job interview at WSA – Wonderful Sound for All
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
