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For Companies At a Glance
- Tasks: Manage customer orders, repairs, and returns while ensuring top-notch service.
- Company: Leading hearing aid company focused on transforming lives in Chester.
- Benefits: Exciting opportunity to grow in a supportive environment with a meaningful mission.
- Why this job: Join a team dedicated to improving lives through better hearing solutions.
- Qualifications: Experience with Microsoft Office, ERP, CRM, and strong communication skills.
- Other info: Be part of a dynamic team making a real difference in people's lives.
The predicted salary is between 30000 - 42000 £ per year.
A leading hearing aid company in Chester is seeking an Operations Administrator to join their team. In this role, you will handle customer orders, repairs, and returns while ensuring a high quality of service.
The ideal candidate will have experience with Microsoft Office, ERP, and CRM systems, along with strong attention to detail and communication skills.
Join us to be part of a transforming organization dedicated to improving lives through better hearing. Apply now for an exciting opportunity.
Operations Excellence Specialist — Customer Care in Chester employer: WSA – Wonderful Sound for All
Contact Detail:
WSA – Wonderful Sound for All Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Excellence Specialist — Customer Care in Chester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and operations. We can even role-play with a friend to boost our confidence!
✨Tip Number 3
Showcase your skills! Bring examples of how you've used Microsoft Office, ERP, and CRM systems in past roles. We want to demonstrate our expertise and attention to detail.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role.
We think you need these skills to ace Operations Excellence Specialist — Customer Care in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Office, ERP, and CRM systems. We want to see how your skills align with the role of Operations Excellence Specialist — Customer Care.
Craft a Compelling Cover Letter: Use your cover letter to showcase your attention to detail and communication skills. Tell us why you're passionate about improving lives through better hearing and how you can contribute to our team.
Showcase Relevant Experience: When detailing your previous roles, focus on your experience handling customer orders, repairs, and returns. We love seeing concrete examples of how you've provided high-quality service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at WSA – Wonderful Sound for All
✨Know Your Stuff
Make sure you’re familiar with the company’s products and services, especially their hearing aids. Research their customer care approach and think about how your experience with Microsoft Office, ERP, and CRM systems can contribute to their operations.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples where your attention to detail made a difference in your previous roles. This could be anything from managing customer orders accurately to ensuring repairs are handled efficiently.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might want to prepare answers to common questions about handling customer inquiries or resolving issues, as these will likely come up.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You could ask about their customer care strategies or how they measure success in the Operations Excellence team.
