At a Glance
- Tasks: Manage reception, support staff, and maintain academic records in a busy office.
- Company: Join WS Training, a supportive and collaborative environment focused on professional growth.
- Benefits: Enjoy competitive pay, health programmes, and opportunities for development.
- Other info: Great career prospects in a dynamic and inclusive workplace.
- Why this job: Be the friendly face of our organisation and make a difference in students' lives.
- Qualifications: Strong admin skills, Microsoft knowledge, and a passion for helping others.
The predicted salary is between 24589 - 24589 £ per year.
Position
Position: Study Programme Receptionist/Administrator
Hours: 37.5 hours per week over 5 days - 8:30am - 4:30pm
Salary: £24,589.50 FTE - This will be pro rata due to term time working
Location: Lowestoft
About us
WS Training is seeking a dedicated and organized Study Programme Receptionist / Administrator to join our busy team. This role is essential for ensuring the efficient day-to-day operation of our office, supporting management, staff, and maintaining the quality and compliance of our study programme.
Benefits of working for WS Training
- Opportunities for professional development
- Supportive and collaborative work environment
- Health & wellbeing programme
- Sick pay
- Transport links
Overview of the role
Receptionist/Administrators ensure the efficient day-to-day operation of the busy reception area and office. Within this role you would be responsible for providing administrative support to the curriculum team, ensuring compliance and quality meets company expectations.
The Administrator plays a crucial role in managing academic records, student registration, and ensuring compliance with various academic regulations.
Key responsibilities
- Answer incoming calls and maintain telephone switchboard and answer machine messages.
- Greet and welcome visitors and students ensuring H&S and safeguarding procedures are maintained.
- Resolve parent/carer queries via the telephone or email.
- Maintain reception area and ensure display certificates are in date
- Input learner attendance onto our internal database system
- Photocopying and Laminating
- Action and respond to emails in a timely manner.
- Check security throughout the building/offices each evening before leaving the premises.
- Ensure that WST ICT equipment is booked in & out using booking system & that all equipment is returned to relevant secure cupboard at the end of each day.
- Action post daily
- General filing & archiving
- Organise and distribute stationary order and supplies
- Any other admin duties relating to all departments.
Qualifications and Experience
- An in-depth knowledge of Microsoft applications
- Administration qualification or Administration experience
- Effective time management and organisational skills
- Possess well-developed interpersonal skills and strong commitment to the job role.
A full job description will be issued upon application.
Candidates who have been selected for interview will be contacted by a member of the recruitment panel via email. If you do not hear from us, then please assume that you have not been shortlisted on this occasion.
WS Training is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. As part of our on-going commitment to Equality and Diversity, WS Training guarantee to short list all applicants from all ethnic groups, including ethnic minority groups, who meet the essential criteria and all applicants with a disability who meet the essential criteria. All appointments are subject to Disclosure & Barring Service (DBS) check.
Job Types: Full-time, Permanent
Pay: Up to £24,589.50 per year
Benefits
- Bereavement leave
- Company pension
- Health & wellbeing programme
- Sick pay
- Transport links
Work Location: In person
Study Programme Receptionist / Administrator in Lowestoft employer: WS Training Ltd
WS Training is an excellent employer, offering a supportive and collaborative work environment in Lowestoft, where you can thrive as a Study Programme Receptionist/Administrator. With a strong focus on professional development, health and wellbeing programmes, and a commitment to equality and diversity, employees are encouraged to grow and succeed while contributing to the welfare of young people. The convenient transport links and comprehensive benefits package further enhance the appeal of working with us.
StudySmarter Expert Advice🤫
We think this is how you could land Study Programme Receptionist / Administrator in Lowestoft
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WS Training. Understand their values, mission, and what they’re all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Study Programme Receptionist/Administrator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Study Programme Receptionist / Administrator in Lowestoft
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Study Programme Receptionist/Administrator role. Highlight your admin experience and any relevant skills, like your knowledge of Microsoft applications. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us maintain the quality and compliance of our study programme. Keep it friendly and professional!
Show Off Your Organisational Skills:In your application, give examples of how you've managed multiple tasks or projects in the past. We love candidates who can juggle responsibilities and keep everything running smoothly, just like we do at WS Training!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our supportive and collaborative environment!
How to prepare for a job interview at WS Training Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Study Programme Receptionist/Administrator. Familiarise yourself with the key tasks like managing academic records and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires effective time management and organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and maintained efficiency in a busy environment.
✨Practice Your Interpersonal Skills
As a receptionist, you'll be the first point of contact for visitors and students. Practice your greeting and welcoming techniques, and think about how you would handle difficult queries. Showing that you can communicate effectively and maintain a friendly demeanour is crucial.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, professional development opportunities, or the company culture at WS Training. This not only shows your interest but also helps you determine if the workplace is the right fit for you.
