At a Glance
- Tasks: Provide L2/L3 support for critical healthcare applications and troubleshoot complex issues.
- Company: Award-winning tech consultancy transforming UK healthcare services.
- Benefits: Up to £500 per day, fully remote work, and long-term contract potential.
- Other info: Collaborative environment with opportunities to mentor and grow your career.
- Why this job: Make a real difference in healthcare while working with cutting-edge cloud technologies.
- Qualifications: Strong experience in Azure, troubleshooting skills, and knowledge of programming languages.
The predicted salary is between 51750 - 63250 £ per year.
If you think you are the right match for the following opportunity, apply after reading the complete description.
L2/L3 Support Engineer
- Contract Position
- Up to £500 per day (Inside IR35)
- Fully Remote (UK-Based)
- Major UK Healthcare Programme
- Initial 3-Month Contract with Long-Term Extension Potential
The Opportunity We're partnering with an award-winning technology consultancy delivering critical digital services across one of the UK's largest healthcare programmes.
We're seeking an experienced L2/L3 Support Engineer to join a cloud operations team supporting business-critical applications hosted across Azure and AWS environments.
This is an opportunity to work on a high-profile programme that directly supports essential healthcare services across the UK.
Key Responsibilities
- Provide L2/L3 support across multiple production applications
- Investigate, troubleshoot and resolve complex technical issues
- Deliver bug fixes, patches and production enhancements
- Perform system upgrades, certificate renewals and secret rotations
- Monitor application performance and identify areas for improvement
- Lead root cause analysis and contribute to post-incident reviews
- Maintain operational documentation, support processes and runbooks
- Work closely with development teams to improve reliability and supportability
- Participate in an on-call rota supporting live services
- Mentor junior engineers and promote operational best practice
Essential Skills & Experience
- Strong commercial experience supporting production systems
- Hands-on experience with Microsoft Azure
• Development experience in at least one of the following
- Java
- Python
- Node. xsabvtc js
- C#
- Experience with Terraform or other Infrastructure as Code tools
- Strong troubleshooting and root cause analysis skills
- Experience working in business-critical or high-availability environments
- Understanding of ITIL principles, service ownership and operational excellence
- Strong communication and stakeholder management skills
Desirable Experience
- Exposure to AWS
- Experience within healthcare, public sector or regulated environments
- Knowledge of Dev Ops practices and CI/CD pipelines
• Experience with monitoring and observability tools such as
- Azure Monitor
- Application Insights
- Grafana
- Datadog
- Splunk
- Dynatrace
What's on Offer?
- Up to £500 per day (Inside IR35)
- Fully remote working within the UK
- Opportunity to work on a nationally significant healthcare programme
- Modern cloud-native technology environment
- Long-term contract potential
- Collaborative, engineering-led
- Please click on the apply button to read the full job description
Support L3 employer: WRK digital
Join a forward-thinking Financial Services firm in Leeds, where your expertise as a Senior Solutions Architect will directly impact a major transformation programme. With a strong emphasis on employee growth and a collaborative work culture, you'll have the opportunity to influence critical business outcomes while enjoying competitive rates and flexible working arrangements. This role not only offers a chance to work on high-profile projects but also fosters an environment that values innovation and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Support L3
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at WRK digital that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace Support L3
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at WRK digital, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at WRK digital can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at WRK digital will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at WRK digital
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at WRK digital. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at WRK digital.
