If you think you are the right match for the following opportunity, apply after reading the complete description.
L2/L3 Support Engineer
- Contract Position
- Up to Β£500 per day (Inside IR35)
- Fully Remote (UK-Based)
- Major UK Healthcare Programme
- Initial 3-Month Contract with Long-Term Extension Potential
The Opportunity
We're partnering with an award-winning technology consultancy delivering critical digital services across one of the UK's largest healthcare programmes.
We're seeking an experienced L2/L3 Support Engineer to join a cloud operations team supporting business-critical applications hosted across Azure and AWS environments. This is an opportunity to work on a high-profile programme that directly supports essential healthcare services across the UK.
Key Responsibilities
- Provide L2/L3 support across multiple production applications
- Investigate, troubleshoot and resolve complex technical issues
- Deliver bug fixes, patches and production enhancements
- Perform system upgrades, certificate renewals and secret rotations
- Monitor application performance and identify areas for improvement
- Lead root cause analysis and contribute to post-incident reviews
- Maintain operational documentation, support processes and runbooks
- Work closely with development teams to improve reliability and supportability
- Participate in an on-call rota supporting live services
- Mentor junior engineers and promote operational best practice
Essential Skills & Experience
- Strong commercial experience supporting production systems
- Hands-on experience with Microsoft Azure
- Development experience in at least one of the following:
- Java
- Python
- Node. xgikmsk js
- C#
- Experience with Terraform or other Infrastructure as Code tools
- Strong troubleshooting and root cause analysis skills
- Experience working in business-critical or high-availability environments
- Understanding of ITIL principles, service ownership and operational excellence
- Strong communication and stakeholder management skills
Desirable Experience
- Exposure to AWS
- Experience within healthcare, public sector or regulated environments
- Knowledge of DevOps practices and CI/CD pipelines
- Experience with monitoring and observability tools such as:
- Azure Monitor
- Application Insights
- Grafana
- Datadog
- Splunk
- Dynatrace
What's on Offer?
- Up to Β£500 per day (Inside IR35)
- Fully remote working within the UK
- Opportunity to work on a nationally significant healthcare programme
- Modern cloud-native technology environment
- Long-term contract potential
- Collaborative, engineering-led Please click on the apply button to read the full job description
Support L3 in Maidstone employer: WRK digital
Join a forward-thinking Financial Services firm in Leeds, where your expertise as a Senior Solutions Architect will directly impact a major transformation programme. With a strong emphasis on employee growth and a collaborative work culture, you'll have the opportunity to influence critical business outcomes while enjoying competitive rates and flexible working arrangements. This role not only offers a chance to work on high-profile projects but also fosters an environment that values innovation and professional development.