Support L3 in Maidstone

Support L3 in Maidstone

Maidstone Full-Time On-site
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If you think you are the right match for the following opportunity, apply after reading the complete description.
L2/L3 Support Engineer

  • Contract Position
  • Up to Β£500 per day (Inside IR35)
  • Fully Remote (UK-Based)
  • Major UK Healthcare Programme
  • Initial 3-Month Contract with Long-Term Extension Potential

The Opportunity

We're partnering with an award-winning technology consultancy delivering critical digital services across one of the UK's largest healthcare programmes.

We're seeking an experienced L2/L3 Support Engineer to join a cloud operations team supporting business-critical applications hosted across Azure and AWS environments. This is an opportunity to work on a high-profile programme that directly supports essential healthcare services across the UK.

Key Responsibilities

  • Provide L2/L3 support across multiple production applications
  • Investigate, troubleshoot and resolve complex technical issues
  • Deliver bug fixes, patches and production enhancements
  • Perform system upgrades, certificate renewals and secret rotations
  • Monitor application performance and identify areas for improvement
  • Lead root cause analysis and contribute to post-incident reviews
  • Maintain operational documentation, support processes and runbooks
  • Work closely with development teams to improve reliability and supportability
  • Participate in an on-call rota supporting live services
  • Mentor junior engineers and promote operational best practice

Essential Skills & Experience

  • Strong commercial experience supporting production systems
  • Hands-on experience with Microsoft Azure
  • Development experience in at least one of the following:
    • Java
    • Python
    • Node. xgikmsk js
    • C#
  • Experience with Terraform or other Infrastructure as Code tools
  • Strong troubleshooting and root cause analysis skills
  • Experience working in business-critical or high-availability environments
  • Understanding of ITIL principles, service ownership and operational excellence
  • Strong communication and stakeholder management skills

Desirable Experience

  • Exposure to AWS
  • Experience within healthcare, public sector or regulated environments
  • Knowledge of DevOps practices and CI/CD pipelines
  • Experience with monitoring and observability tools such as:
    • Azure Monitor
    • Application Insights
    • Grafana
    • Datadog
    • Splunk
    • Dynatrace

What's on Offer?

  • Up to Β£500 per day (Inside IR35)
  • Fully remote working within the UK
  • Opportunity to work on a nationally significant healthcare programme
  • Modern cloud-native technology environment
  • Long-term contract potential
  • Collaborative, engineering-led Please click on the apply button to read the full job description

Support L3 in Maidstone employer: WRK digital

Join a forward-thinking Financial Services firm in Leeds, where your expertise as a Senior Solutions Architect will directly impact a major transformation programme. With a strong emphasis on employee growth and a collaborative work culture, you'll have the opportunity to influence critical business outcomes while enjoying competitive rates and flexible working arrangements. This role not only offers a chance to work on high-profile projects but also fosters an environment that values innovation and professional development.

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Contact Details:

WRK digital Recruitment Team