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- Tasks: Conduct user research to enhance digital services in healthcare.
- Company: Join a leading consultancy making a difference in the NHS.
- Benefits: Remote work, competitive pay, and impactful projects.
- Why this job: Make a real impact in healthcare through user-centred design.
- Qualifications: Experience in user research and strong communication skills.
- Other info: Opportunity for growth in a dynamic, collaborative environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: UK Remote with occasional travel to London or Leeds.
Contract Type: Inside IR35
Duration: 3 months
About the Role
WRK digital are proud to partner with a leading consultancy working in the tech for good space, supporting the development of crucial applications within the NHS. We are seeking 3 experienced User Researchers to join the team on a 3-month inside IR35 contract. This role will focus on delivering userâcentred research to inform the design and development of digital services that make a real impact in healthcare.
Key Responsibilities
- Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points.
- Develop research strategies and methodologies aligned with project goals and NHS standards.
- Conduct qualitative and quantitative research, including interviews, surveys, usability testing, and contextual inquiries.
- Analyze and synthesize research findings into actionable insights and recommendations.
- Collaborate with designers, developers, and product teams to ensure user needs are embedded in design decisions.
- Create and maintain research documentation, personas, and journey maps.
- Present findings to stakeholders to influence decisionâmaking with evidenceâbased insights.
- Ensure compliance with accessibility, data protection, and ethical research standards.
Required Skills & Experience
- Proven experience as a User Researcher in agile, userâcentred design environments.
- Strong knowledge of research methods and usability testing techniques.
- Experience working on public sector or healthcare projects is highly desirable.
- Ability to communicate research findings clearly and persuasively to technical and nonâtechnical audiences.
- Familiarity with GDS (Government Digital Service) standards and NHS digital guidelines.
- Excellent stakeholder management and collaboration skills.
- Experience with remote research tools and techniques.
- Understanding of service design principles.
- Background in accessibility and inclusive design.
Interested? Contact James @ WRK digital today to learn more and apply for this exciting opportunity to make a real difference in the NHS through userâcentred design.
Seniority level: MidâSenior level
Employment type: Contract
Job function: Information Technology
Industries: IT Services and IT Consulting, Software Development, and Staffing and Recruiting
Contract User Experience Researcher in London employer: WRK digital
Contact Detail:
WRK digital Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Contract User Experience Researcher in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the UX field, especially those who have worked on healthcare projects. A friendly chat can lead to insider info about job openings or even referrals.
â¨Tip Number 2
Show off your skills! Create a portfolio that highlights your user research projects, especially any related to public sector or healthcare. Make sure itâs easy to navigate and showcases your best work.
â¨Tip Number 3
Prepare for interviews by brushing up on your knowledge of GDS standards and NHS guidelines. Be ready to discuss how youâve applied these in past projects, as this will show youâre a perfect fit for the role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who want to make a difference in the NHS.
We think you need these skills to ace Contract User Experience Researcher in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the User Experience Researcher role. Highlight your experience in user-centred design and any relevant projects, especially those in healthcare or public sector settings.
Showcase Your Research Skills: We want to see your expertise in action! Include specific examples of research methods you've used, like interviews or usability testing, and how they led to actionable insights. This will help us understand your approach to user research.
Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for this exciting opportunity to make a difference in the NHS.
How to prepare for a job interview at WRK digital
â¨Know Your Research Methods
Make sure you brush up on various user research methods, especially qualitative and quantitative techniques. Be ready to discuss how you've applied these in past projects, particularly in healthcare or public sector settings.
â¨Showcase Your Collaboration Skills
Since this role involves working closely with designers and developers, prepare examples of how you've successfully collaborated in the past. Highlight your ability to communicate findings clearly to both technical and non-technical audiences.
â¨Familiarise Yourself with NHS Standards
Understanding NHS digital guidelines and GDS standards is crucial. Do some homework on these frameworks and be prepared to discuss how you would ensure compliance in your research activities.
â¨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific user research scenarios. Think about potential challenges you might face in a healthcare context and how you would address them, showcasing your problem-solving skills.