At a Glance
- Tasks: Design and maintain scalable infrastructure for AI-powered workflows.
- Company: Join WRITER, a leading enterprise in generative AI with a dynamic culture.
- Benefits: Enjoy generous PTO, comprehensive health insurance, and wellness stipends.
- Other info: Hybrid role based in NYC or London with excellent career growth opportunities.
- Why this job: Make a real impact on cutting-edge AI technology and enterprise transformation.
- Qualifications: 5+ years in infrastructure engineering with strong AI tooling experience.
About WRITER: WRITER is where the world's leading enterprises orchestrate AI-powered work. We are proving it's possible through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents grounded in their company's data and fuelled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors, WRITER is rapidly cementing its position as the leader in enterprise generative AI.
Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast. We're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. It's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. This is a hybrid position, based out of our New York City or London hubs.
Key Responsibilities:
- Bring deep focus to one problem at a time, with the breadth to move between SRE, DevOps, Infrastructure, and Platform work.
- Challenge the status quo and remove toil before adding features — automate operational tasks and infrastructure management with Python or Go.
- Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure, working fluently across Kubernetes, Helm, Terraform, and supporting cloud and AI tooling.
- Lead incident response, post-mortems, and root-cause analyses — trace failures to the underlying problem and apply the learning back into the architecture.
- Own the reliability, performance, and efficiency of WRITER's core services end-to-end — define and uphold the SLOs and error budgets.
- Balance critical work with long-term platform direction — ship immediate fixes while shaping multi-year investments.
- Operate at the seams with product, security, and engineering peers — provide expert guidance on system design for reliability, performance, and scalability.
Qualifications:
- 5+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems.
- Experience running containerisation in production, with proficiency in Helm and Terraform or Pulumi on at least one major cloud (AWS preferred).
- Strong proficiency in Python or Go for automation and tooling.
- AI is part of how you ship — you've built or adopted AI-assisted workflows others now use.
- Excellent communication, collaboration, and problem-solving skills.
- A strong sense of ownership and accountability, eager to own mission-critical systems.
- Bonus: Software-engineering depth — experience designing, building, and shipping non-trivial production code.
Benefits & perks (UK full-time employees):
- Generous PTO, plus company holidays.
- Comprehensive medical and dental insurance.
- Paid parental leave for all parents (16 weeks).
- Competitive pension scheme and company contribution.
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Competitive compensation and company stock options.
IT Infrastructure Monitoring Engineer in London employer: Writer
WRITER is an exceptional employer located in Greater London, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, the company provides ample opportunities for professional development alongside competitive salaries, generous PTO, and comprehensive health benefits, including parental leave and wellness stipends. Joining WRITER means being part of a forward-thinking team dedicated to enhancing operational efficiency in a cutting-edge AI-powered environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Monitoring Engineer in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Writer values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Writer might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Writer!
✨Direct Apply to Writer
Let's not forget to apply directly through the Writer website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Monitoring Engineer in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Writer.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Writer. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Writer
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
