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For Companies At a Glance
- Tasks: Automate infrastructure management and build resilient systems for AI-powered workflows.
- Company: Join WRITER, a leading enterprise in AI transformation with a collaborative culture.
- Benefits: Generous PTO, medical insurance, parental leave, wellness stipends, and competitive compensation.
- Other info: Dynamic hybrid work environment with excellent career growth opportunities.
- Why this job: Make a real impact on cutting-edge AI technology and drive system reliability.
- Qualifications: 7+ years in infrastructure engineering, strong cloud and programming skills.
The predicted salary is between 80000 - 100000 £ per year.
About WRITER
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.
About the role
At WRITER, our mission to expand human capacity with superintelligence relies on a foundational truth: our platform must be available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their AI-powered workflows. This isn't just about keeping the lights on; it's about pushing the boundaries of what's possible, proactively identifying and solving complex systemic challenges, and laying the groundwork for our rapid growth and the evolving demands of enterprise generative AI. You'll build resilient systems, automate across the stack, and champion reliability best practices, directly enabling our ambitious product roadmap and ensuring our customers always have access to the powerful tools they need. This is a hybrid position, based out of our New York City or London hubs. You'll report to our director of engineering.
What you'll do
- Automate operational tasks and infrastructure management by developing robust tools and platforms using Python, Go, or similar languages, significantly reducing manual toil across our production environment.
- Design and implement scalable, fault-tolerant infrastructure solutions on public cloud providers (AWS, GCP, Azure) to support WRITER's rapidly expanding, high-traffic AI platform.
- Own the reliability, performance, and efficiency of WRITER’s core services, defining and upholding stringent Service Level Objectives (SLOs) and Error Budgets.
- Own the observability stack for monitoring, logging, and alerting systems to ensure rapid detection of issues across our complex distributed systems.
- Lead incident response, post-mortems, and root cause analyses, applying learnings to proactively prevent future outages and build a more resilient system architecture.
- Collaborate closely with product and engineering teams, providing expert guidance on system design for reliability, performance, and scalability from conception through launch.
What you need
- A solid 7+ years of experience in infrastructure engineering, DevOps, or a similar role focused on building and operating large-scale, high-availability production systems.
- Deep expertise with cloud platforms (AWS strongly preferred), containerization technologies like Docker and Kubernetes, and Infrastructure-as-Code tools such as Terraform.
- Strong proficiency in programming languages such as Python, Java, Go for automation and monitoring.
- Knowledge of monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack) to maintain system health and performance.
- Demonstrated ability to challenge the status quo, proactively identify systemic weaknesses, and propose innovative solutions to complex reliability problems.
- Excellent communication, collaboration, and problem-solving skills, with a talent for building strong relationships and connecting with cross-functional teams.
- A strong sense of ownership and accountability, eager to own mission-critical systems and drive them toward peak performance and unparalleled reliability.
Benefits & perks (UK full-time employees)
- Generous PTO, plus company holidays.
- Comprehensive medical and dental insurance.
- Paid parental leave for all parents (16 weeks).
- Fertility and family planning support.
- Early-detection cancer testing through Galleri.
- Competitive pension scheme and company contribution.
- Annual work-life stipends for wellness, learning and development.
- Company-wide off-sites and team off-sites.
- Competitive compensation and company stock options.
Infrastructure engineer (UK) employer: Writer
Contact Detail:
Writer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure engineer (UK)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and contributions. This is a great way to demonstrate your expertise in infrastructure engineering and automation.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to cloud platforms and system reliability. Practice explaining your thought process clearly, as communication is key in collaborative environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at WRITER.
We think you need these skills to ace Infrastructure engineer (UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with cloud platforms, automation, and any relevant programming languages like Python or Go. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for infrastructure engineering and how you can contribute to WRITER's vision. Be sure to mention specific projects or experiences that showcase your problem-solving skills.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use metrics where possible to demonstrate how you've improved system reliability or performance in previous roles. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Writer
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially AWS, Docker, and Kubernetes. Brush up on your Python or Go skills, as you'll likely be asked to demonstrate your understanding of these languages during the interview.
✨Showcase Problem-Solving Skills
Prepare to discuss specific instances where you've identified and solved complex reliability issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach to challenges.
✨Understand WRITER's Mission
Familiarise yourself with WRITER’s vision of expanding human capacity through AI. Be ready to discuss how your role as an Infrastructure Engineer can contribute to this mission and how you can help push the boundaries of what's possible.
✨Emphasise Collaboration
Since the role involves working closely with product and engineering teams, be prepared to talk about your experience in cross-functional collaboration. Share examples of how you've built strong relationships and communicated effectively to achieve common goals.