Wrisk is seeking a dynamic frontline Customer Care leader to drive day-to-day operations and scale our team. You will support, motivate, and develop agents to meet service standards, drive renewals, and identify opportunities for growth.
You will partner with the Customer Care Manager on reporting, forecasting, and training to ensure high-quality customer interactions while maintaining FCA and GDPR compliance. Hybrid working model available.
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Frontline Care Lead: Drive Service & Renewals Growth in Rainham employer: Wrisk
Wrisk is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to lead a dynamic Customer Care team. With competitive compensation, true hybrid flexibility, and a strong focus on employee development, you will have the opportunity to make a significant impact while enjoying a balanced work-life environment. Join us in revolutionising the insurance industry and be part of a team that values innovation and excellence.
