Wrisk is seeking a hands-on leader to run day-to-day operations of our frontline Customer Care team. You will supervise the team, ensure service standards and SLAs, spot opportunities for new business and renewals, and maintain compliant processes while fostering a positive, collaborative workplace.
You'll partner with the Customer Care Manager and Trainers to keep the team motivated, performing, and aligned with Wrisk values in a true hybrid work environment.
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Hybrid-Ready Customer Care Team Leader in Gillingham employer: Wrisk
Wrisk is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to lead a dynamic Customer Care team. With competitive compensation, true hybrid flexibility, and a strong focus on employee development, you will have the opportunity to make a significant impact while enjoying a balanced work-life environment. Join us in revolutionising the insurance industry and be part of a team that values innovation and excellence.
