Wrisk is seeking a Customer Care Lead to oversee day-to-day operations of our frontline team. You will work with the Customer Care Manager, trainers, and agents to keep the team motivated, compliant, and performing at a high level, driving new business opportunities and renewals.
You will support processes, maintain service standards, and foster a collaborative, inclusive environment where the team can excel while ensuring records are accurate and audit-ready.
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Frontline Customer Care Leader | Hybrid & High-Impact in Gillingham employer: Wrisk
Wrisk is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to lead a dynamic Customer Care team. With competitive compensation, true hybrid flexibility, and a strong focus on employee development, you will have the opportunity to make a significant impact while enjoying a balanced work-life environment. Join us in revolutionising the insurance industry and be part of a team that values innovation and excellence.
