Wrisk is seeking a frontline Customer Care Manager to lead day-to-day operations of our frontline team as we scale, ensuring high service standards, strict SLAs, and compliant processes while building a positive, collaborative environment for colleagues.
You’ll motivate and coach agents, manage rotas, partner with trainers, and spot opportunities for new business and renewals, while keeping audit-ready records and a customer-first culture.
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Frontline Care Leader - Hybrid, High-Impact in Gillingham employer: Wrisk
Wrisk is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to lead a dynamic Customer Care team. With competitive compensation, true hybrid flexibility, and a strong focus on employee development, you will have the opportunity to make a significant impact while enjoying a balanced work-life environment. Join us in revolutionising the insurance industry and be part of a team that values innovation and excellence.
