Wrisk is seeking a capable leader to oversee the day-to-day operations of our frontline Customer Care team. You will work with the Customer Care Manager, trainers, and agents to keep the team supported, motivated, and performing at their best.
Your focus will be on maintaining high service standards, meeting SLAs, spotting opportunities for new business and renewals, and ensuring processes stay compliant in a fast-growing environment.
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Customer Care Leader - Hybrid, High-Impact Ops in Gillingham employer: Wrisk
Wrisk is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those looking to lead a dynamic Customer Care team. With competitive compensation, true hybrid flexibility, and a strong focus on employee development, you will have the opportunity to make a significant impact while enjoying a balanced work-life environment. Join us in revolutionising the insurance industry and be part of a team that values innovation and excellence.
