Warranty Administator- Field Support

Warranty Administator- Field Support

Full-Time 22050 - 26950 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage warranty claims and support field technicians with parts orders.
  • Company: Join Wrightbus, Europe's fastest-growing production company.
  • Benefits: Enjoy life insurance, discounts, free parking, and career progression.
  • Other info: Flexible hours and opportunities for professional development await you.
  • Why this job: Be part of a dynamic team making a real difference in vehicle repairs.
  • Qualifications: 5 GCSEs including English and Maths, plus 1 year of admin experience.

The predicted salary is between 22050 - 26950 £ per year.

Job type: Permanent

Location: Wrightbus

Closing date: Friday 25 Sep 2026 08:00

Job Summary: Wrightbus is the fastest growing production company in Europe. We are looking for a Warranty Administrator to join our team, taking responsibility for day-to-day Warranty administration duties.

The Role:

  • To ensure all warranty claims are processed effectively to assist customers and engineers in the field
  • Processing parts orders to support in field technicians in vehicle repairs
  • Ensuring claims comply with company policies
  • To ensure departmental invoices are processed for Management approval
  • To ensure all cost related queries are handled daily in a prompt and efficient manner
  • To ensure mobile service engineers timesheets are captured, and any queries are handled in an efficient manner to ensure prompt resolution
  • Arrange flights, hotels, car hire etc required within Parts & Service travel needs
  • Ensure approved Purchase requests are processed with Purchasing team
  • Reconcile warranty parts cost of sales
  • Reconcile supplier recharge claims
  • Invoice any retail work carried out in the field

The Requirements:

  • 5 x GCSE's (or equivalent) including English and Maths to grade C or above.
  • Minimum 1 year's office experience working in an administrative capacity
  • Experience of collating data
  • Experience of MS Office / Excel

The Benefits:

  • Life Insurance
  • Medicash scheme
  • Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
  • Free car parking
  • Canteen
  • Career progression
  • Professional development
  • Flexitime

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Warranty Administator- Field Support employer: Wrightbus

Wrightbus is an exceptional employer, offering a dynamic work environment in the heart of Europe’s fastest-growing production company. With a strong focus on employee development, you will benefit from career progression opportunities, professional development, and a supportive culture that values collaboration and innovation. Enjoy perks like a discretionary bonus, life insurance, and discounts with local businesses, all while working in a flexible setting that promotes work-life balance.

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Contact Details:

Wrightbus Recruitment Team

We think you need these skills to ace Warranty Administator- Field Support

Warranty Administration
Data Collation
MS Office
Excel
Customer Service
Invoice Processing
Cost Reconciliation