At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, enhanced overtime rates, professional development, and health schemes.
- Other info: Flexible shifts, career progression, and opportunities across the UK and beyond.
- Why this job: Be part of a team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle/PSV Engineering and relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
Job type: Permanent
Location: England
Closing date: Sunday 05 Jul 2026 08:00
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service. We are currently seeking Mobile Support Engineers based in the West Midlands area.
Shift patterns:
- 1@ Sunday- Thursday 6.00am-2.00pm
- 1@ Tuesday- Saturday 6.00am-2.00pm
What You'll Do
As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year's experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport? Apply now and become part of a team that's shaping the next generation of sustainable mobility.
Mobile Support Engineer (West Midlands) in Slough employer: Wrightbus
Wrightbus is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive benefits package including a company van, enhanced overtime rates, and opportunities for professional development in cutting-edge EV and Hydrogen technologies. With a strong focus on fostering a collaborative work culture, employees can enjoy flexitime options and career progression pathways while contributing to the future of zero-emission transport solutions across the UK and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Engineer (West Midlands) in Slough
✨Tip Number 1
Get to know the company! Research Wrightbus and their zero-emission transport solutions. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the technical stuff! Brush up on your mechanical and electrical knowledge, especially around heavy vehicles. Being able to demonstrate your skills in diagnosing faults will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wrightbus. So, hit that 'Apply' button and let’s get started!
We think you need these skills to ace Mobile Support Engineer (West Midlands) in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Mobile Support Engineer and how you can contribute to our mission at Wrightbus.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight your relevant experience in heavy vehicle or PSV engineering, and don’t forget to mention any specific skills that match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Early:Don’t wait until the last minute to submit your application! We encourage early applications as we may close the vacancy if we find the right candidates. Head over to our careers page and get your application in!
How to prepare for a job interview at Wrightbus
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that you might encounter in the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've built relationships and resolved issues in the past. Think of specific examples where you provided exceptional service or went the extra mile for a customer.
✨Be Ready for Technical Questions
Expect questions that test your problem-solving abilities. You might be asked to diagnose a hypothetical fault or explain how you would approach a repair. Practise articulating your thought process clearly and confidently.
✨Demonstrate Flexibility
Wrightbus values flexibility in shift patterns, so be ready to discuss your availability and willingness to adapt. Highlight any previous experience working varied hours or in different environments to show you're a team player.
