At a Glance
- Tasks: Diagnose and resolve vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth.
- Other info: Dynamic work environment with a focus on innovation and customer satisfaction.
- Why this job: Be part of a fast-paced team making a real difference in sustainable transport.
- Qualifications: Experience in mechanical or electrical engineering and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Job type: Permanent
Location: England
Closing date: Sunday 05 Jul 2026 08:00
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
We are currently seeking Mobile Support Engineers based in the West Midlands area.
Shift patterns:
- 1@ Sunday- Thursday 6.00am-2.00pm
- 1@ Tuesday- Saturday 6.00am-2.00pm
What You'll Do
As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts.
Mobile Support Engineer (West Midlands) TLNT1_NI employer: Wrightbus
Wrightbus is an exceptional employer that champions innovation in zero-emission transport solutions, offering a dynamic work environment in the West Midlands. Employees benefit from a strong focus on professional development, a supportive team culture, and the opportunity to make a meaningful impact in the rapidly evolving transport sector. With competitive shift patterns and a commitment to employee well-being, Wrightbus stands out as a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Engineer (West Midlands) TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching Wrightbus and its zero-emission solutions. Show us that you're not just another candidate; demonstrate your passion for sustainable transport and how you can contribute to the team.
✨Tip Number 3
Practice common interview questions, especially those related to customer service and technical problem-solving. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Early applications are encouraged, so don’t wait until the last minute—get your application in and show us what you've got!
We think you need these skills to ace Mobile Support Engineer (West Midlands) TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Support Engineer role. Highlight relevant experience and skills that match the job description, especially your customer service and technical abilities.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about zero-emission transport solutions and how you can contribute to Wrightbus's mission. Keep it concise but impactful.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully diagnosed and resolved issues in the past. This will demonstrate your ability to handle the technical challenges of the role.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications as we may close the vacancy if we find enough suitable candidates. Head over to our website and get your application in!
How to prepare for a job interview at Wrightbus
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mobile service engineering. Familiarise yourself with common mechanical and electrical faults, as well as the diagnostic tools you'll be using. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've handled customer interactions in the past. Think of specific examples where you resolved issues or built strong relationships. Highlighting your communication skills will demonstrate that you can deliver the world-class service Wrightbus is looking for.
✨Understand the Company Culture
Research Wrightbus and their commitment to zero-emission transport solutions. Understanding their mission and values will help you align your answers with what they stand for. It shows that you’re not just looking for any job, but that you want to be part of their vision.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
