At a Glance
- Tasks: Diagnose and resolve vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Enjoy a competitive salary, flexible hours, and a dynamic work environment.
- Other info: Great career growth opportunities in a supportive company culture.
- Why this job: Be part of a fast-paced team making a real difference in sustainable transport.
- Qualifications: Experience in mechanical or electrical diagnostics is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Job type: Permanent
Location: England
Closing date: Sunday 05 Jul 2026 08:00
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you'll be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
We are currently seeking Mobile Support Engineers based in Liverpool region. Monday - Thursday 8.15am-5pm, Friday 8am-1pm.
What You'll Do
As a Mobile Service Engineer, you'll be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You'll build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
Key responsibilities include:
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts.
Mobile Support Engineer ( Liverpool Region) TLNT1_NI employer: Wrightbus
Wrightbus is an exceptional employer that champions innovation in zero-emission transport solutions, offering a dynamic work environment in the Liverpool region. With a strong focus on employee development and a commitment to delivering world-class service, we provide our Mobile Support Engineers with ample opportunities for growth and skill enhancement. Our supportive culture fosters collaboration and encourages employees to take pride in their contributions to sustainable transport.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Engineer ( Liverpool Region) TLNT1_NI
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wrightbus on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to mobile service engineering. We should also be ready to showcase our problem-solving skills with real-life examples from past experiences.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and ready to represent Wrightbus. A smart outfit can boost our confidence too!
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in the interviewer's mind and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Mobile Support Engineer ( Liverpool Region) TLNT1_NI
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Support Engineer role. Highlight relevant experience and skills that match what we're looking for, like your expertise in diagnosing mechanical and electrical faults.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about zero-emission transport solutions and how you can contribute to our team at Wrightbus. Keep it concise but impactful!
Showcase Your Customer Service Skills:Since this is a customer-facing role, emphasise your ability to build strong relationships and provide exceptional service. Share examples of how you've resolved issues efficiently in the past.
Apply Early!:We encourage you to apply through our website as soon as possible. Remember, we might close the vacancy early if we find enough suitable candidates, so don’t wait until the last minute!
How to prepare for a job interview at Wrightbus
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mobile service engineering. Familiarise yourself with common mechanical and electrical faults, as well as the diagnostic tools mentioned in the job description. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Skills
Since this role is customer-facing, be prepared to discuss how you've built strong relationships with clients in the past. Think of specific examples where you provided exceptional service or resolved issues efficiently. This will show that you understand the importance of customer satisfaction.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as diagnosing a complex fault or managing a difficult customer. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use, or the company's future plans in zero-emission transport solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
