At a Glance
- Tasks: Deliver top-notch aftersales support and resolve vehicle faults on-site.
- Company: Join a leading transport company with a focus on innovation.
- Benefits: Company van, enhanced overtime rates, and professional development opportunities.
- Other info: Flexible shifts, career progression, and training in EV & Hydrogen systems.
- Why this job: Be the go-to expert in a dynamic role that shapes the future of transport.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle/PSV Engineering and relevant experience.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. We are currently seeking Mobile Support Engineers based in the West Midlands area.
Shift patterns:
- Sunday-Thursday 6.00am-2.00pm
- Tuesday-Saturday 6.00am-2.00pm
What You'll Do:
- Be the primary point of contact for customers, resolving vehicle faults efficiently and professionally.
- Diagnose mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Communicate root cause analysis and repair estimates to the Parts & Service Team.
- Support customers on-site and at various locations as required.
- Participate in ongoing training, including factory-based and EV/Hydrogen systems.
What We're Looking For:
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year's experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport?
Mobile Support IT Engineer in Manchester employer: Wrightbus
Join a forward-thinking company that prioritises employee growth and wellbeing, offering a comprehensive benefits package including a company van, enhanced overtime rates, and opportunities for professional development in cutting-edge technologies like EV and Hydrogen systems. With a supportive work culture and the chance to work with leading operators across the UK and beyond, this role as a Mobile Support IT Engineer in the West Midlands is perfect for those looking to make a meaningful impact in the transport industry.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support IT Engineer in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Wrightbus values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Wrightbus might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Wrightbus!
✨Direct Apply to Wrightbus
Let's not forget to apply directly through the Wrightbus website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Mobile Support IT Engineer in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Wrightbus.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Wrightbus. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Wrightbus
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
