At a Glance
- Tasks: Manage customer accounts and ensure efficient order processing in a fast-paced environment.
- Company: Wrightbus is Europe's fastest growing production company, known for innovation and quality.
- Benefits: Enjoy a 4% bonus, life insurance, discounts, free parking, and flexible hours.
- Other info: Apply early as we may close the vacancy once we find suitable candidates.
- Why this job: Join a dynamic team focused on customer service and career growth in a thriving industry.
- Qualifications: 5 GCSEs including English and Maths, plus 1 year of relevant experience.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Wrightbus is the fastest growing production company in Europe. We are recruiting for a Customer Sales Executive to ensure the delivery of an industry leading customer service function, providing accurate product information and the delivery of an effective and efficient sales ordering process in a fast-paced aftersales department.
Job details
- Job type: Permanent
- Location: Wrightbus
- Closing date: Monday 01 Sep 2025 08:00
Responsibilities
- Management of accounts assigned to you to make sure orders are processed through the system to delivery in as short a timeframe as possible.
- Communication with customers and external sales teams to ensure both are aware of when they will receive their parts.
- Aftermarket part sales administration, including upload of sales orders onto Sage
- Ensure the accuracy of sales orders and invoices.
- Work closely with the purchasing team to provide pricing and commercial terms to international customers in an efficient and timely manner.
- Complete part tenders, request for quotation and price requests via customer portals, or directly by email.
- Provide customers with accurate estimated time of arrival for parts on back order.
- Liaise with technical departments to resolve customer technical enquiries.
- Advise customers of obsoleted parts, or parts which have been superseded.
- Create credit notes for faulty parts, over-charged items and discrepancy claims, as applicable
- Compile monthly sales reports, KPI reports or other ad-hoc reports as required
- Ensure that all systems are kept accurately up to date in a timely manner.
- Follow the escalation process in relation to any queries you are unable to directly resolve.
Qualifications
- 5 x GCSE\'s (or equivalent) including English and Maths at Grade C or above.
- Demonstrate 1 years\' experience in a similar position, with experience processing customer orders.
- Proven experience of dealing with customers via telephone & email.
- Competent in use of MS Office.
Benefits
- 4% discretionary bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney\'s.
- Free car parking
- Canteen
- Career progression
- Professional development
- Flexitime
- #wbstaff
How to apply
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
#J-18808-LjbffrCustomer Sales Executive in Ballymena employer: Wrightbus
Wrightbus is an exceptional employer, offering a dynamic work environment in the heart of a rapidly growing production company. With a strong focus on employee development and career progression, we provide our Customer Sales Executives with opportunities to enhance their skills while enjoying benefits such as a discretionary bonus, life insurance, and discounts with local businesses. Our supportive culture and commitment to excellence ensure that every team member plays a vital role in delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Executive in Ballymena
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Executive at Wrightbus, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Wrightbus. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Executive in Ballymena
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Wrightbus:When writing your cover letter, make sure to tailor your message specifically for Wrightbus. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Wrightbus
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Wrightbus that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Wrightbus that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Wrightbus’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
