At a Glance
- Tasks: Investigate warranty issues and collaborate with teams to improve product quality.
- Company: Join a leading manufacturer focused on quality and supplier partnerships.
- Benefits: Enjoy a discretionary bonus, life insurance, and discounts at local businesses.
- Other info: Flexible working hours and opportunities for professional development.
- Why this job: Make a real impact on product quality while developing your career in engineering.
- Qualifications: GCSEs or equivalent experience in Quality roles, with strong problem-solving skills.
The predicted salary is between 30000 - 40000 Β£ per year.
Location: Wrightbus, Ballymena
Closing date: Tuesday 07 Jul 2026 08:00
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.
Job Summary: The Supplier Warranty Engineer plays a key role in improving product quality and strengthening supplier partnerships. You'll investigate warranty issues, recover costs, and drive corrective actions that prevent future defects. This is a hands-on role where you'll collaborate across Quality, Purchasing, Logistics, and Engineering teams to deliver real improvements in component design and supplier processes.
The Role:
- Manage supplier returns and warranty claims from start to finish.
- Analyse rejected parts, identify root causes, and implement corrective actions with suppliers.
- Track and report supplier performance, including quality and delivery metrics.
- Maintain accurate records of investigations and actions taken.
- Build strong relationships with suppliers to ensure timely resolution of issues.
- Work with internal teams to identify opportunities for supplier quality improvement.
- Support supplier audits and ensure compliance with quality standards.
- Collaborate with Procurement to hold suppliers accountable for defects and recover costs.
- Provide clear, regular reports to senior management on supplier performance and reclaim activities.
The Requirements:
- One of the following: 5 GCSE's grade C and above including Maths / Time served tradesperson through technical apprenticeship / HNC engineering or related subject or equivalent / Work experience demonstrating capacity to learn and develop new skills, complete written and numerical work required by the Job Description.
- Minimum 4 years' experience in Quality role in a manufacturing industry or Minimum 2 years' experience in Quality role in a highly regulated industry such as Automotive or Aerospace.
- Structured problem-solving methodologies (8D, PPS, DMAIC).
- Auditing skills.
- Knowledge of Manufacturing processes, Inspection and test methods relevant to scope of responsibility.
- Data analysis skills including statistical methods.
- Understanding of relevant quality standards such as ISO 9001, IATF 16949 or AS9001.
The Benefits:
- 4% discretionary bonus.
- Life Insurance.
- Medicash scheme.
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
- Free car parking.
- Canteen.
- Career progression.
- Professional development.
- Flexitime.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Supplier Warranty Engineer TLNT1_NI in Ballymena employer: Wrightbus
At Wrightbus, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Supplier Warranty Engineer role not only provides competitive benefits such as a discretionary bonus and professional development opportunities but also allows you to make a tangible impact on product quality and supplier relationships in the heart of Ballymena. Join us to be part of a team that values your growth and contributions while enjoying perks like discounts with local businesses and flexible working arrangements.