Supplier Quality Assurance Technician in Ballymena

The Supplier Quality Technician plays a critical role in ensuring the highest quality of parts and components sourced from suppliers. This position involves inspecting, testing, and verifying supplier deliveries and monitoring performance to ensure compliance with company standards and industry regulations. The Technician will also work closely with suppliers to address any quality issues and facilitate continuous improvements in processes and parts quality.

Responsibilities:

• Inspect and verify incoming materials from suppliers, ensuring they meet the company's quality specifications.
• Evaluate non-conforming product and process through the Reject system.
• Evaluate new product and complete ISIR (Initial Sample Inspection Report) process.
• Evaluate and approve new/existing suppliers through supplier audits.
• Provide information to supplier/sub-contractor, buyer, QA department regarding non-conforming materials/products.
• Provide support to Production by elimination of rejects from stock identified by QA or shop floor personnel.
• Ensure all rectification/rework of materials is carried out and meets agreed standards.

Continuous Improvement:

• Communicate quality concerns and expectations clearly to suppliers and provide guidance to resolve issues.
• Work with the supply chain team to ensure timely and quality deliveries from suppliers.
• Conduct regular follow-ups on supplier performance, working together to resolve ongoing quality issues.
• Communicate with all departments to eliminate defects at the source.
• Provide feedback on any of the issues above to allow Quality documentation to be updated and to carry forward lessons learned.

Soft Skills:

• Ability to use computer systems such as office and app-based software.
• Strong communication skills for dealing with suppliers and internal stakeholders.
• Strong problem-solving and analytical abilities.
• Ability to work independently and in a team, with a strong focus on quality and attention to detail.
• Be a competent practical worker and ensure safe, efficient use of all hand tools.
• Willing to work in any other required area and on occasion be willing to train others.

General:

• Undertake all duties in line with General Data Protection and maintain utmost level of confidentiality.
• Ensure work is completed to meet the requirements of the ISO 9001 standard.
• Ensure that you treat those with whom you come into contact in a courteous and respectful manner in accordance with the Dignity at Work Procedure.
• Wrightbus is committed to equality of opportunity and to selection based on merit.
• You are required to adhere to and promote the Equal Opportunities Policy throughout the course of your employment.
• You must maintain high standards of personal accountability.
• You must follow the training received when using any work items Wrightbus has provided.

The Requirements:

• 5 GCSE's (Grade A-C) to include Maths and English (or equivalent).
• Minimum of 12 months experience in a busy admin role.
• Good working knowledge of Microsoft Office packages.
• Document Control.
• Ability to prioritise and schedule own workload.
• Ability to work under time pressure.
• Good interpersonal skills.
• Flexible and adaptable.

The Benefits:

• 4% discretionary bonus.
• Life Insurance.
• Medicash scheme.
• Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
• Free car parking.
• Canteen.
• Career progression.
• Professional development.
• Flexitime.

To be considered for this role you will be redirected to and must complete the application process on our careers page.