At a Glance
- Tasks: Lead and develop the People Shared Services function for high-quality service delivery.
- Company: Wrightbus, a dynamic organisation focused on employee support.
- Benefits: Discretionary bonus, life insurance, local discounts, flexitime, and early finish Fridays.
- Other info: Full-time onsite role with opportunities for continuous improvement and team development.
- Why this job: Make a real impact by improving employee services and leading a dedicated team.
- Qualifications: Experience in service delivery and strong leadership skills required.
The predicted salary is between 37800 - 46200 £ per year.
The Shared Services Lead is responsible for leading and developing the People Shared Services function, ensuring the delivery of a high-quality, efficient, and customer-focused service to employees and managers across the organisation.
Key responsibilities:
- The role is accountable for service delivery performance, SLA governance, quality assurance, workflow management, and team performance across all People Operations activities.
- Alongside leadership responsibilities, the post holder will actively support operational delivery by managing a portfolio of complex queries, cases, investigations, and People Services activities, ensuring service standards are maintained and operational demands are met.
- As the operational lead for Shared Services, the role acts as both a subject matter expert and escalation point, ensuring work is prioritised effectively, risks are managed appropriately, and employees receive accurate, timely, and consistent support.
- Through effective leadership, operational oversight, and hands-on delivery, the role drives continuous improvement, develops team capability, and ensures the successful delivery of People Services across the organisation.
The Benefits:
- Discretionary bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
- Flexitime
- Early finish Friday
- Full time onsite role.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Shared Services Lead in Ballymena employer: Wrightbus
Wrightbus is an exceptional employer, offering a dynamic work environment in the heart of Europe’s fastest-growing production company. With a strong focus on employee development, you will benefit from career progression opportunities, professional development, and a supportive culture that values collaboration and innovation. Enjoy perks like a discretionary bonus, life insurance, and discounts with local businesses, all while working in a flexible setting that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Shared Services Lead in Ballymena
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Wrightbus!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Wrightbus.
We think you need these skills to ace Shared Services Lead in Ballymena
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Wrightbus. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Wrightbus and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Wrightbus. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Wrightbus's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Wrightbus
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Wrightbus.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Wrightbus will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Wrightbus and how you would contribute to adapting HR strategies.
