Wrightbus in Ballymena, Northern Ireland, is seeking a Shared Services Lead to direct the People Shared Services function across the organisation. You will oversee service delivery, SLA governance, quality assurance, workflow management and team performance, ensuring a high‑quality, customer‑focused service for employees and managers.
As operational lead, you will prioritise work, drive continuous improvement, support complex cases, manage onboarding/offboarding and admin processes, and
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People Shared Services Lead: Service Excellence & Ops Coach in Ballymena employer: Wrightbus
Wrightbus is an exceptional employer, offering a dynamic work environment in the heart of Europe’s fastest-growing production company. With a strong focus on employee development, you will benefit from career progression opportunities, professional development, and a supportive culture that values collaboration and innovation. Enjoy perks like a discretionary bonus, life insurance, and discounts with local businesses, all while working in a flexible setting that promotes work-life balance.
