Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, enhanced overtime rates, professional development, and health schemes.
- Why this job: Be part of a team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 in Heavy Vehicle or PSV Engineering and relevant experience.
- Other info: Flexible working hours and opportunities for career progression.
The predicted salary is between 36000 - 60000 £ per year.
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We are looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you will be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service. We are currently seeking Mobile Support Engineers based in ROI, Central England, and London.
What You’ll Do
- Be the primary point of contact for customers, resolving vehicle faults efficiently and professionally.
- Build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
- Diagnose mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Perform warranty and campaign repairs in line with company procedures.
- Communicate root cause analysis and repair estimates to the Parts & Service Team.
- Promote Wrightbus parts and services to customers.
- Maintain accurate records and ensure compliance with audit standards.
- Support customers on-site and at various locations as required.
- Participate in ongoing training, including factory-based and EV/Hydrogen systems.
What We’re Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year’s experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
- Company van (insured, taxed, and fuel covered).
- Paid from the moment you leave home.
- Enhanced overtime rates (1.3x, 1.5x, 2x).
- Opportunities to work across the UK, Europe, and Asia.
- Professional development including EV & Hydrogen training.
- IT and diagnostic equipment provided.
- Work with leading operators across the UK.
- Discretionary bonus scheme.
- Life insurance.
- Medicash health scheme.
- Discounts with major retailers.
- Career progression pathways.
- Flexitime options.
Ready to drive the future of transport? Apply now and become part of a team that’s shaping the next generation of sustainable mobility.
Mobile Support Engineer (UK & ROI) in Ballymena employer: Wrightbus
Contact Detail:
Wrightbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Support Engineer (UK & ROI) in Ballymena
✨Tip Number 1
Get to know the company inside out! Research Wrightbus and their zero-emission transport solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to mobile support engineering. Think about how your experience aligns with the role and be ready to share specific examples of your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wrightbus.
We think you need these skills to ace Mobile Support Engineer (UK & ROI) in Ballymena
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to explore our website and get familiar with Wrightbus. Understanding our mission and values will help you tailor your application to show how you fit into our team.
Tailor Your CV: Make sure your CV highlights your relevant experience and skills, especially those related to heavy vehicle or PSV engineering. Use keywords from the job description to catch our eye and show us you're the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for zero-emission transport solutions and explain why you want to join Wrightbus. Be genuine and let your personality come through – we love to see that!
Apply Early: Don’t wait until the last minute to submit your application. We might close the vacancy early if we find the right candidates, so get your application in as soon as possible to avoid missing out on this exciting opportunity!
How to prepare for a job interview at Wrightbus
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that Wrightbus uses, as this will show your technical prowess during the interview.
✨Customer Service is Key
Since this role is customer-facing, be prepared to discuss how you've successfully resolved customer issues in the past. Think of specific examples where you built strong relationships or provided exceptional service, as this will highlight your suitability for the role.
✨Show Your Flexibility
Wrightbus values flexibility, so be ready to talk about your availability for weekend or alternative shifts. Share any previous experiences where you adapted to changing schedules or worked in a dynamic environment to demonstrate your commitment.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to zero-emission transport solutions and ongoing training opportunities. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
