At a Glance
- Tasks: Diagnose and repair vehicle faults while providing top-notch customer support.
- Company: Join Wrightbus, a leader in zero-emission transport solutions.
- Benefits: Company van, professional development, health scheme, and career progression.
- Other info: Flexible working hours and opportunities across the UK and beyond.
- Why this job: Be part of a team shaping the future of sustainable mobility.
- Qualifications: NVQ Level 3 in Heavy Vehicle or PSV Engineering and relevant experience.
The predicted salary is between 30000 - 40000 € per year.
Job type: Permanent
Location: Wrightbus
Closing date: Wednesday 22 Apr
Position: Mobile Support Engineer
Location: London
Hours: 38 hours per week
Schedule: 5 days per week, day shift
Shift Pattern: Sunday to Thursday
Wrightbus is a fast-paced, high-growth company at the forefront of zero-emission transport solutions. We are looking for skilled and motivated Mobile Service Engineers to deliver exceptional aftersales support to our customers across the UK and beyond. This is a customer-facing role where you will be instrumental in ensuring Wrightbus remains the preferred supplier through the delivery of world-class service.
What You’ll Do
As a Mobile Service Engineer, you will be the primary point of contact for customers, resolving vehicle faults efficiently and professionally. You will build strong relationships, offer expert advice, and ensure technical issues are resolved with minimal disruption.
- Diagnosing mechanical and electrical faults using advanced diagnostic tools and Wrightbus manuals.
- Performing warranty and campaign repairs in line with company procedures.
- Communicating root cause analysis and repair estimates to the Parts & Service Team.
- Promoting Wrightbus parts and services to customers.
- Maintaining accurate records and ensuring compliance with audit standards.
- Supporting customers on-site and at various locations as required.
- Participating in ongoing training, including factory-based and EV/Hydrogen systems.
What We’re Looking For
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent).
- Minimum 1 year’s experience in a heavy vehicle/PSV environment, dealership, or fleet.
- Strong mechanical and technical skills with the ability to diagnose and repair faults effectively.
- Flexibility to work weekend or alternative shifts on a rota basis.
Why Join Wrightbus?
We offer a comprehensive package designed to support your career and wellbeing:
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Opportunities to work across the UK, Europe, and Asia
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Work with leading operators across the UK
- Discretionary bonus scheme
- Life insurance
- Medicash health scheme
- Discounts with major retailers
- Career progression pathways
- Flexitime options
Ready to drive the future of transport? Apply now and become part of a team that’s shaping the next generation of sustainable mobility.
Mobile Support Engineer (Sun- Thurs) TLNT1_NI in Ballymena employer: Wrightbus
Wrightbus is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a comprehensive benefits package including professional development opportunities in cutting-edge EV and Hydrogen technologies. With a strong focus on teamwork and customer satisfaction, our Mobile Support Engineers enjoy a dynamic work culture, flexible hours, and the chance to make a meaningful impact in the zero-emission transport sector while working across diverse locations in the UK and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Support Engineer (Sun- Thurs) TLNT1_NI in Ballymena
✨Tip Number 1
Get to know the company! Research Wrightbus and their zero-emission transport solutions. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the technical side of things. Brush up on your mechanical and electrical knowledge, especially around heavy vehicles. Being able to demonstrate your skills in diagnosing faults will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wrightbus. So, hit that 'Apply' button and let’s get started!
We think you need these skills to ace Mobile Support Engineer (Sun- Thurs) TLNT1_NI in Ballymena
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience and skills that match the Mobile Support Engineer role. We want to see how your background in heavy vehicle or PSV engineering makes you a perfect fit for us!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about zero-emission transport solutions and how you can contribute to our team at Wrightbus. Keep it engaging and personal!
Showcase Your Technical Skills:Since this role involves diagnosing mechanical and electrical faults, be sure to mention any specific tools or techniques you’re familiar with. We love seeing candidates who are proactive about their technical expertise!
Apply Early!:We encourage you to apply as soon as possible since we might close the vacancy early if we find the right candidate. Head over to our careers page and get your application in – we can't wait to hear from you!
How to prepare for a job interview at Wrightbus
✨Know Your Stuff
Make sure you brush up on your mechanical and electrical knowledge, especially related to heavy vehicles and PSVs. Familiarise yourself with common faults and diagnostic tools that you might encounter in the role.
✨Showcase Your Customer Skills
Since this is a customer-facing role, be prepared to discuss how you've successfully resolved issues for customers in the past. Highlight your ability to build relationships and communicate effectively, as this will be key to succeeding at Wrightbus.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Practice explaining your thought process when diagnosing faults or performing repairs. This will demonstrate your problem-solving skills and technical expertise.
✨Express Your Enthusiasm for Sustainability
Wrightbus is all about zero-emission transport solutions, so show your passion for sustainable mobility. Talk about any relevant experience or training you've had in EV or hydrogen systems, and why you're excited to be part of this industry.
