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For Companies At a Glance
- Tasks: Lead and develop credit control processes while managing a dynamic team.
- Company: Join a leading family-owned dairy committed to sustainability and quality.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Make a real impact on cashflow and customer relationships in a key leadership role.
- Qualifications: Proven credit control experience with strong leadership and communication skills.
- Other info: Enjoy long-term career growth opportunities in a fast-paced, value-driven organisation.
The predicted salary is between 29000 - 41000 ÂŁ per year.
Location: Tewkesbury
Salary: ÂŁ34,000 - ÂŁ38,000 per annum
Hours: 37 hours per week
About the Company
The company is one of the UK’s leading independent, family-owned dairies. At the heart of everything we do is our purpose: to support a responsible and sustainable dairy community. We pride ourselves on long‑term relationships, quality products, and first‑class service for both our customers and our people.
The Role
We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development. You will take ownership of the end‑to‑end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast‑paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.
Key Responsibilities
- Lead and participate in the day‑to‑day debt collection process across the business.
- Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets.
- Monitor aged debt and provide regular updates and insight to senior management.
- Implement, maintain and improve credit control procedures and best practice.
- Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders.
- Proactively manage accounts with external legal advisors and oversee escalation where required.
- Manage bad debt write‑offs and support periodic review of bad debt provisions with the Head of Finance.
- Initiate and lead improvement projects relating to systems, processes and ways of working.
- Visit customers and depots to support collections activity and provide onsite training where required.
- Undertaking general finance and departmental duties as required.
About You
You will be a confident and experienced Credit Control or Finance professional with strong leadership skills and a hands‑on approach. You’ll be comfortable working autonomously, communicating at all levels, and balancing firm financial control with excellent customer service.
Essential Skills & Experience
- Proven experience in credit control or debt management, ideally in a managerial or supervisory role.
- Strong leadership and people management skills.
- Results‑driven with excellent problem‑solving ability.
- Highly organised with strong attention to detail.
- Confident communicator with strong interpersonal and presentation skills.
- Good working knowledge of Microsoft Excel.
- Flexible, proactive and able to work effectively in a fast‑paced environment.
What You’ll Get in Return
- A key leadership role within a stable, family‑owned business.
- The opportunity to shape and improve credit control practices across the company.
- A supportive team environment where your contribution is valued.
- Long‑term career development opportunities within a growing organisation.
- Competitive salary and benefits package.
Join the Team
If you’re looking for a role where you can combine leadership, financial expertise and relationship‑building within a value‑driven organisation, we’d love to hear from you. Please apply with your CV in the first instance.
Credit Control Manager in Tewkesbury employer: Wright Staff Recruitment
Contact Detail:
Wright Staff Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, mission, and recent developments. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Credit Control Manager. Highlight your leadership skills and any successful projects you've led in credit control or debt management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our family-owned business and contributing to our mission.
We think you need these skills to ace Credit Control Manager in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control and leadership experience, as we want to see how you can make an impact in our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Credit Control Manager role. Share specific examples of how you've successfully managed teams and improved processes in the past.
Showcase Your Communication Skills: Since this role involves working closely with various stakeholders, demonstrate your strong communication skills in your application. We want to know how you build relationships and handle difficult conversations.
Apply Through Our Website: For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly and shows us you're serious about joining our family-owned business.
How to prepare for a job interview at Wright Staff Recruitment
✨Know Your Numbers
As a Credit Control Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to cash flow and debt management. Be ready to discuss how you've improved these in past roles, as this will show your potential employer that you can make a real impact.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where your guidance led to improved performance or morale, as this will highlight your capability to lead a team effectively.
✨Build Relationships
Since the job involves working closely with various stakeholders, be prepared to talk about how you've built strong relationships in previous roles. Share examples of how you've collaborated with sales teams or managed customer accounts, as this will demonstrate your interpersonal skills.
✨Be Proactive and Solution-Oriented
The company values a proactive approach to credit control. Think of instances where you've identified issues before they escalated and implemented solutions. Discussing your problem-solving skills will show that you're not just reactive but also forward-thinking.
