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For Companies At a Glance
- Tasks: Provide top-notch customer service and support the logistics team in a fast-paced environment.
- Company: Join a dynamic recruitment agency with a focus on growth and development.
- Benefits: Long-term role with ongoing training and career progression opportunities.
- Why this job: Be part of a supportive team and enhance your skills in the logistics industry.
- Qualifications: Personable, computer-savvy, and possess a great telephone manner.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a Customer Service Clerk for their logistics team in Kidderminster. The ideal candidate will be personable, computer competent, and possess a good telephone manner.
Responsibilities include providing excellent customer service while maintaining flexibility under pressure. This long-term permanent role encourages ongoing development and training to aid progression within the logistics field.
Logistics Customer Support Specialist employer: Wright Staff Recruitment Ltd
Contact Detail:
Wright Staff Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Support Specialist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help us tailor our answers and show that we’re genuinely interested in being part of their logistics team.
✨Tip Number 2
Practice your phone skills! Since a good telephone manner is key for this role, we should rehearse common customer service scenarios. This way, we’ll sound confident and ready to handle any situation that comes our way.
✨Tip Number 3
Show off our flexibility! During the interview, we can share examples of how we’ve adapted to pressure in past roles. This will demonstrate that we can thrive in a fast-paced logistics environment.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates. It shows our enthusiasm for the role and keeps us fresh in their minds.
We think you need these skills to ace Logistics Customer Support Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be personable and friendly in your tone. Remember, we’re looking for someone who can connect with customers!
Highlight Your Skills: Make sure to showcase your computer skills and telephone manner in your application. We need someone who’s tech-savvy and can handle calls with ease, so give us examples of how you've used these skills in past roles.
Flexibility is Key: Since the role requires maintaining flexibility under pressure, share any experiences where you’ve had to adapt quickly or manage multiple tasks at once. This will show us that you can thrive in a fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Wright Staff Recruitment Ltd
✨Know Your Logistics Basics
Before the interview, brush up on key logistics concepts and terminology. This will not only show your interest in the field but also help you answer questions more confidently.
✨Show Off Your People Skills
Since the role requires a personable approach, think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations with customers.
✨Demonstrate Computer Competence
Familiarise yourself with common software used in logistics and customer support. If you have experience with specific tools, mention them during the interview to highlight your tech-savviness.
✨Stay Calm Under Pressure
Prepare for situational questions that assess your ability to handle stress. Think of times when you successfully managed tight deadlines or challenging customer interactions, and be ready to discuss these scenarios.
