At a Glance
- Tasks: Assist the Housing Options Team with daily functions and manage temporary accommodation.
- Company: Wrexham County Borough Council, a diverse and inclusive employer.
- Benefits: Flexible working, generous leave, health resources, and discounts at retailers.
- Other info: Join a supportive team focused on community wellbeing and sustainable development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Good IT skills and excellent customer service abilities required.
The predicted salary is between 23400 - 28600 £ per year.
Temporary until 31/03/2027. As the Housing Options Assistant, you will be assisting the Housing Options Team in all aspects of the day-to-day functions. You will be responsible for handling enquiries from service users and landlords alike. You will possess good IT skills and excellent customer service.
You will be required to assist with the management of the Council’s stock of temporary accommodation in order to maximise revenue for the team and to assist with the allocation of temporary accommodation to homeless applicants. You will report directly to the Housing Options Team Leader and be required to support the Team Leader in delivering the services/projects in line with key corporate strategies.
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age. The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Employee benefits include:
- Membership in the Local Government Pension Scheme
- Flexible working arrangements
- Generous annual leave up to 32 days
- Family-friendly policies supporting caring and family commitments
- Work-life balance and flexi time (dependent on role)
- Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
- Health & well-being resources, for example:
- Healthy & Wellbeing Champions
- Employee assistance programme with advice on staying healthy financially, mentally or physically
- Counselling (available 24/7, 365 days a year)
- In-the-moment emotional support (available 24/7, 365 days a year)
- Option to set health-boosting goals with small, sustainable lifestyle changes
- Connect health apps to track physical health and meet progress goals
- Blogs, videos, recipes and more resources providing inspiration and motivation
- Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
- Legal, financial and consumer advice
- Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
- Menopause Café and guidance
- Unpaid Carer Café and guidance
Housing Options Assistant in Wrexham employer: WREXHAM COUNTY BOROUGH COUNCIL
Wrexham County Borough Council is an exceptional employer, offering a supportive and inclusive work environment that values diversity and innovation. With a commitment to employee development, flexible working arrangements, and a comprehensive benefits package, including generous annual leave and health & wellbeing resources, the council ensures that its staff can thrive both personally and professionally. Located in the vibrant city of Wrexham, employees enjoy a unique blend of cultural heritage and community spirit, making it a rewarding place to work and contribute to the betterment of local lives.
Contact Details:
WREXHAM COUNTY BOROUGH COUNCIL Recruitment Team
