Allocations Assistant - Temporary 12 months in Wrexham

Allocations Assistant - Temporary 12 months

• Allocations Assistant - Temporary 12 months

About the Role

Full Time - Temporary for 12 months

37 hours per week

The Allocations Team are looking for an Allocations Assistant, someone who is motivated, can be flexible with innovation and the ability to work within a fast paced and vibrant team.

As an Allocations Assistant you will assist in the administration of the Councils waiting list for social housing in line with the Council’s Allocations Policy, procedures and the Housing (Wales) Act 2014.

As an Allocations Assistant you will be the single point of contact for applicants, agencies and Local Members. You will have the ability to communicate and answer queries over the telephone, by email, letter and manage reception duties whilst dealing with face to face enquiries.

You will report directly to the Allocations Team Leader and be required to support the Team Leader in delivering the services / projects in line with key corporate strategies.

For an informal chat about this exciting new opportunity or for more information, please contact Jessica Wright, 01978 298845.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

About Us

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.
As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include membership in the Local Government Pension Scheme, flexible working arrangements, generous annual leave up to 32 days, family-friendly policies which support caring and family commitments, work life balance and flexi time (dependent on role), discounted leisure membership, access to Wrexham Reward Scheme where you can get discounts off leading retailers nationally and locally and a range of health & well-being resources for example:
-Healthy & Wellbeing Champions
-Access to an employee assistance programme where you can get advice on staying healthy whether financially, mentally or physically:
ocounselling (available 24/7, 365 days a year)
oin the moment emotional support (available 24/7, 365 days a year)
othe option to set health boosting goals with small, sustainable lifestyle changes
oconnect your health apps to automatically track your physical health and meet progress goals
oblogs, videos, recipes and more resources providing inspiration and motivation
oidentify the risk of developing leading lifestyle related diseases along with mental health and financial scores
olegal, financial and consumer advice
-Health and wellbeing events and campaigns throughout the year e.g. November Health Day, Time to Talk Day, Mental Health Awareness week, Sun Awareness week, Menopause Week, Financial Health week
-Menopause Café and guidance
-Unpaid Carer Café and guidance

Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values which are:
-Empowerment
-Trust and honesty
-Aspiration
-Collaboration
-Making a difference
-Fairness

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23 Oct 2026

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13 Oct 2026

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