Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support tenants with income maximisation and welfare benefits advice.
- Company: Join a dedicated team within a supportive council environment.
- Benefits: Pro rata salary, flexible hours, and a commitment to diversity.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong problem-solving, numeracy, literacy, and IT skills required.
- Other info: Open to all qualified candidates, promoting a bilingual workforce.
The predicted salary is between 31537 - 33143 £ per year.
Description
G07 £31,537 – £33,143 pro rata
Job Share 18.5 hours per week
The successful candidate will join a busy team within an estate office delivering a first-class service to our tenants to minimise the impact of welfare reform and Universal Credit.
Responsibilities
- Engage with both new and existing tenants, providing advice and assistance on income maximisation and welfare benefits.
Qualifications
- Positive, excellent problem-solving skills
- Excellent numeracy and literacy
- Excellent IT skills
- Customer-focused attitude and approach
- Willingness to assist tenants
Further information
If you wish to have an informal discussion regarding this role please contact Claire Reese 315439 Interim Housing Tenancies Lead.
The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.
The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
#J-18808-Ljbffr
Financial Inclusion Officer employer: Wrexham County Borough Council
Contact Detail:
Wrexham County Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Inclusion Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and welfare sectors. Attend local events or join online forums where you can connect with others who share your interests. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Prepare for interviews by researching common questions for roles like Financial Inclusion Officer. Think about how your skills in problem-solving and customer service can shine through. Practise your answers with a friend or in front of the mirror to boost your confidence!
✨Tip Number 3
Showcase your IT skills! If you’ve got experience with specific software or tools that are relevant to the role, make sure to mention them during interviews. Being tech-savvy can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Financial Inclusion Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Financial Inclusion Officer. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: Since this role requires excellent problem-solving abilities, share specific examples from your past where you've successfully tackled challenges. We love seeing how you think on your feet!
Be Customer-Focused: Emphasise your customer-focused attitude in your application. We’re all about delivering a first-class service, so let us know how you’ve gone above and beyond for clients or tenants in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Wrexham County Borough Council
✨Know Your Stuff
Make sure you understand the ins and outs of financial inclusion and welfare benefits. Brush up on Universal Credit and how it affects tenants. Being knowledgeable will show your passion for the role and help you answer questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about situations where you helped someone maximise their income or navigate welfare systems. This will demonstrate your excellent problem-solving skills and customer-focused attitude.
✨Practice Your IT Skills
Since the role requires good IT skills, be ready to discuss any relevant software or tools you've used. If possible, practice using spreadsheets or databases to showcase your numeracy and literacy skills during the interview.
✨Engage with Empathy
Remember, this role is all about helping tenants. Be prepared to talk about how you would approach engaging with them. Show that you have a genuine willingness to assist and support people in need, as this will resonate well with the interviewers.
