At a Glance
- Tasks: Support daily operations in a busy travel agency while gaining valuable business experience.
- Company: Join Wren Travel, an independent agency known for bespoke holidays and exceptional service.
- Benefits: Earn while you learn with a Level 3 qualification and gain hands-on experience.
- Other info: Full training provided, with potential for permanent roles and career growth.
- Why this job: Kickstart your career in the travel industry with a supportive team and exciting opportunities.
- Qualifications: GCSE Maths & English at grade 4/C or above; enthusiasm and organisation are key.
The predicted salary is between 25000 - 25989 £ per year.
Introduction
An exciting opportunity to join Wren Travel as a full‑time Business Administration Apprentice.
You will support the day‑to‑day running of our busy travel agency while working towards a Level3 Business Administration qualification.
About the Employer
Wren Travel Limited is an independent, travel agency established 2.5 years ago, part of the Not Just Travel brand.
We specialise in creating bespoke holidays and exceptional travel experiences for clients across the UK.
As a growing business, we pride ourselves on delivering outstanding customer service, building strong relationships with trusted travel partners, and providing expert travel advice.
Our friendly and supportive team offers an excellent opportunity for someone looking to start or develop a career within the travel industry while gaining valuable business administration experience.
What You’ll Do
Wren Travel is looking for an enthusiastic and organised Business Administration Apprentice to join our growing team on a full‑time basis.
This is a varied role where no two days are the same.
You will play a key part in supporting the smooth running of the business while gaining valuable experience within the travel industry.
Your duties will include
- Managing incoming emails and responding to customer enquiries.
- Liaising with hotels, tour operators and travel suppliers.
- Assisting with preparing bespoke holiday quotations.
- Supporting clients before, during and after their bookings.
- Maintaining accurate customer records and updating internal systems.
- Preparing travel documentation and customer mail packs.
- Writing personalised postcards for clients.
- Assisting with general office administration and filing.
- Supporting marketing activities and social media where required.
- Providing excellent customer service both over the phone and via email.
You will receive full training and support while completing your Level3 Business Administration Apprenticeship.
This role offers the opportunity to develop valuable business, communication and customer service skills within a fast‑growing independent travel company.
Training Outcome
Successful completion of the apprenticeship could lead to a permanent position as a Business Administrator or Travel Consultant, with opportunities for further training and career progression as Wren Travel continues to grow.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Qualifications
- GCSE Maths & English – 4/C or above
- Course Information
- Course: Business Administrator (Level3)
- Level: 3
- Route: Business and Administration
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Monday – Friday 9am – 5pm with 30‑minute lunch break
- Expected Duration: 1Year6Months
- Training Provider: DERBY BUSINESS COLLEGE LIMITED
- #J-18808-Ljbffr
Apprentice Trainee Travel Agent employer: Wren Travel
Wren Travel is an excellent employer for those looking to kickstart their career in the travel industry, offering a supportive and friendly work environment where you can thrive. As a growing independent agency, we provide comprehensive training and development opportunities, ensuring that our apprentices gain valuable skills while contributing to our mission of delivering exceptional customer service. Located in a vibrant area, our team enjoys a collaborative culture that values initiative and teamwork, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Trainee Travel Agent
✨Get Involved in Local Travel Events
Check out local travel fairs and tourism expos in your area—these are perfect for meeting potential employers and getting your foot in the door. Many companies like to hire apprentices directly from these events, so make sure to bring your A-game and be ready to chat about your passion for travel!
✨Leverage Your Academic Connections
If you’re studying tourism or a related course, tap into your uni's career services. They often have connections with companies looking for apprentices, plus they might host workshops or guest talks from industry professionals. These can be golden opportunities to impress potential employers.
✨Dive Into Travel Communities Online
Join online travel forums or social media groups where travel professionals hang out—think Facebook groups or LinkedIn communities. Share your insights and engage in discussions! The more visible you are, the better your chances of being noticed by companies like Wren Travel that might be on the lookout for apprentices.
✨Apply Directly Through Our Website!
Don’t forget to check out Wren Travel’s website for their apprenticeship openings. Applying directly can often set you apart from the crowd. Make your application stand out by showcasing your enthusiasm for travel and any relevant experience, even if it’s from a hobby or volunteer work!
We think you need these skills to ace Apprentice Trainee Travel Agent
Some tips for your application 🫡
Show Your Passion for Travel:In your cover letter, let your enthusiasm for travel and tourism shine through! Mention any dreamy destinations you've visited or unique experiences you've had. This helps us see your genuine interest in the industry and how you can bring that passion to Wren Travel.
Highlight Customer Service Skills:For travel and tourism roles, customer service is key! Be sure to include any relevant experience you have in dealing with customers, whether it’s in a previous job or through volunteer work. Emphasising your transferable skills in communication and problem-solving can set you apart from other candidates.
Tailor Your CV to the Role:When crafting your CV, make it specific to the apprenticeship role. List any relevant studies or courses related to travel, hospitality, or tourism. Include specific projects or experiences that showcase what you have learned or how you've applied those skills practically, like event planning or travel organisation.
Focus on Learning Potential:As an applicant for an apprenticeship, we want to see your eagerness to learn! In your application, mention what you hope to gain from this opportunity and how it aligns with your career goals in the travel industry. Let us know you're willing to jump in and make the most of your experience with us at Wren Travel.
How to prepare for a job interview at Wren Travel
✨Show Off Your Passion for Travel
We know you’re excited about the travel and tourism industry, so let that shine through in your interview! Prepare to share your travel experiences, favourite destinations, or any travel-related projects you've worked on. This not only shows your enthusiasm but also lets interviewers at Wren Travel know you're genuinely invested in the role of Apprentice Trainee Travel Agent.
✨Brush Up on Travel Trends
Given this is an apprenticeship in travel and tourism, staying updated on current trends is key. Familiarise yourself with popular travel destinations, emerging tourism technologies, and sustainability practices. Being able to discuss these topics during your interview could really make you stand out to Wren Travel!
✨Prepare for Customer Service Scenarios
In the travel and tourism field, you're bound to face customer service questions during your interview. Be ready to tackle hypothetical situations, like handling a delayed flight or accommodating a difficult customer. This will demonstrate your problem-solving skills and ability to remain calm under pressure, which is essential for Apprentice Trainee Travel Agent.
✨Flexibility is Your Best Friend
As an apprentice, you’ll want to show that you’re adaptable and eager to learn. Be open about your desire to take on various tasks, from assisting with bookings to managing social media for Wren Travel. Highlighting your willingness to tackle different aspects of the role will show how well you fit into their team!
