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For Companies At a Glance
- Tasks: Engage with customers, showcase products, and book design appointments in our busy showroom.
- Company: Wren Kitchens is the UK's largest kitchen retailer, passionate about kitchens and bedrooms.
- Benefits: Enjoy uncapped commission, world-class training, and fantastic career progression opportunities.
- Why this job: Join a vibrant team in an award-winning workplace with a focus on customer service and growth.
- Qualifications: Confident communicators with a passion for customer service; retail experience is a plus but not essential.
About The Role
We\’re looking for Weekend Sales Advisors to join our busy Paisley showroom on a fixed-term contract, working 12 hours across Saturday and Sunday.
In this exciting role, you’ll be the first point of contact for customers visiting the showroom at the weekend. You\’ll take the time to understand their needs, showcase our stunning kitchen and bedroom ranges, and help them take the first step toward their dream space by booking them in for a design appointment.
Main Responsibilities:
- Welcoming and approaching customers as they enter the showroom
- Engaging with customers to understand their requirements and guide them through our displays
- Promoting our latest offers, best-selling appliances, and full product ranges
- Encouraging customers to book appointments with our expert Retail Sales Designers
In addition to any other duties, you must ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document.
What we offer:
- World-class training on our products, systems, and sales process
- Uncapped commission
- Fantastic business-wide opportunities
- Industry-leading workplace
- Eye care vouchers
- EE Discount
- Refer a friend scheme
About You
- Confident to approach and chat with a wide range of customers
- Focused on delivering exceptional customer service
- Enthusiastic and able to thrive in a fast-paced, busy environment
- Some retail sales experience would be an advantage, but not essential
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. A criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren, we’re passionate about all things kitchens, and now bedrooms too! We’re already the largest kitchen retailer in the UK and have expanded into the USA. We’re a business that simply doesn’t stand still!
As well as world-class training on our products, systems, and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
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Weekend Sales Advisor - Fixed Term employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Sales Advisor - Fixed Term
✨Tip Number 1
Familiarise yourself with Wren Kitchens' product range before your interview. Knowing the different kitchen and bedroom styles, as well as current promotions, will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by role-playing scenarios with friends or family. This will prepare you to handle various customer interactions effectively, showcasing your ability to understand their needs and guide them through the showroom experience.
✨Tip Number 3
Visit the Wren Kitchens showroom if possible, even as a customer. Observe how current staff interact with customers and take note of their sales techniques. This insight can give you an edge in understanding the company culture and expectations.
✨Tip Number 4
Network with current or former employees of Wren Kitchens on platforms like LinkedIn. They can provide valuable insights into the company and the role, and may even offer tips on how to stand out during the application process.
We think you need these skills to ace Weekend Sales Advisor - Fixed Term
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant retail or customer service experience. Emphasise skills like communication, engagement, and your ability to thrive in a fast-paced environment, as these are key for the Weekend Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Wren Kitchens specifically and how your skills align with their values and the responsibilities of the position.
Showcase Customer Service Skills: In your application, provide examples of how you've successfully engaged with customers in the past. Highlight any instances where you went above and beyond to meet customer needs, as this will resonate well with Wren Kitchens' focus on exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a sales role.
How to prepare for a job interview at Wren Kitchens
✨Show Enthusiasm
Make sure to express your excitement about the role and the company. Wren Kitchens values passionate individuals, so let your enthusiasm shine through when discussing your interest in kitchen design and customer service.
✨Understand the Product Range
Familiarise yourself with Wren's kitchen and bedroom products before the interview. Being knowledgeable about their offerings will help you engage with customers effectively and demonstrate your commitment to the role.
✨Practice Customer Engagement
Since you'll be the first point of contact for customers, practice how you would approach and engage with them. Think of questions you might ask to understand their needs and how you can guide them through the showroom.
✨Highlight Relevant Experience
Even if you don't have extensive retail experience, think of any customer service roles you've had. Be ready to discuss how those experiences have prepared you for this position and how you can contribute to the team.