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- Tasks: Lead a dynamic team in a high-performing kitchen showroom and drive sales success.
- Company: Join Wren Kitchens, the UK's largest kitchen retailer with exciting growth opportunities.
- Benefits: Competitive salary, uncapped commission, world-class training, and staff discounts.
- Why this job: Make a real impact by delivering exceptional customer experiences and leading a talented team.
- Qualifications: Experience in big-ticket retail and a passion for coaching and customer service.
- Other info: Enjoy fantastic career progression and a supportive work environment.
The predicted salary is between 34900 - 42000 £ per year.
We are excited to announce the opening of our brand showroom in Rugby later this year, and we are looking for a dynamic General Showroom Manager to lead and drive our showroom to success! As the General Showroom Manager, you’ll take charge of a high-performing, £multi-million turnover kitchen showroom. Your role will be key in building and nurturing an exceptional team, ensuring we deliver outstanding customer service and exceed sales targets. We offer a competitive basic salary of £34,900 along with an uncapped commission structure, with an OTE of £70k+!
Key Responsibilities
- Be the driving force behind the showroom team, ensuring that every customer receives a world‑class experience from start to finish.
- Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
- Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
- Play a pivotal role in the successful opening of the new Watford showroom, ensuring a smooth and impactful start.
- Ensure that you have read, understood and adhere to policies and procedures relating to Health and Safety.
About you
- Significant experience gained in a big‑ticket retail environment with £multi‑million targets.
- A sales‑driven approach with a proven track record of success.
- Passionate about coaching and developing your team.
- Committed to delivering exceptional customer service.
- Happy to work the majority of weekends and bank holidays.
What we offer
- World class training on our products, systems and sales process, including one week residential training at our Academy in Barton‑upon‑Humber.
- Uncapped earning potential.
- Commission paid during annual leave.
- Eye care vouchers.
- EE Discount.
- Refer a friend scheme.
- Fantastic business‑wide opportunities.
- Staff discount after your first year with us.
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About the Company
Wren Kitchens is the largest kitchen retailer in the UK, with over £1billion turnover, more than 100 UK showrooms and an exciting expansion into the USA. We don’t just sell kitchens – we manufacture, deliver and install them too. If you can match our passion to grow our business and exceed customer expectations in a competitive sales environment, you’ll be rewarded by a company that recognises talent with exceptional earning potential and company‑wide opportunities to progress.
General Showroom Manager in Rugby employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Showroom Manager in Rugby
✨Tip Number 1
Get to know the company inside out! Research Wren Kitchens, their values, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to showroom management. Think about how you would handle customer service challenges or motivate your team to exceed sales targets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wren Kitchens family and ready to take on the challenge!
We think you need these skills to ace General Showroom Manager in Rugby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading a team and delivering exceptional customer service in our new showroom.
Tailor Your CV: Make sure your CV highlights your experience in big-ticket retail environments. We’re looking for someone with a proven track record of exceeding sales targets, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Rugby showroom!
How to prepare for a job interview at Wren Kitchens
✨Know Your Numbers
As a General Showroom Manager, you'll need to demonstrate your understanding of sales performance. Brush up on key metrics related to showroom targets and be ready to discuss how you've exceeded them in the past. This shows you’re not just a people person but also a numbers-driven leader.
✨Showcase Your Team-Building Skills
Since building and nurturing a team is crucial for this role, prepare examples of how you've successfully recruited, trained, and motivated staff in previous positions. Highlight any specific training programmes or coaching techniques you've implemented that led to improved performance.
✨Customer Service is Key
Be ready to talk about your approach to delivering exceptional customer service. Share stories where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company’s values and expectations for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a retail environment. Think of situations where you had to manage difficult customers or resolve team conflicts, and outline how you navigated those scenarios effectively.
