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- Tasks: Meet and greet customers, design inspiring kitchens and bedrooms, and manage the Wren journey.
- Company: Join Wren, a leading kitchen and bedroom retailer known for creativity and customer satisfaction.
- Benefits: Enjoy uncapped commission, world-class training, staff discounts, and life assurance after two years.
- Why this job: Be part of a dynamic team that values creativity and offers excellent earning potential.
- Qualifications: Sales experience is a plus; a creative mindset and commitment to customer satisfaction are essential.
- Other info: Flexible shifts, including evenings and weekends, to fit your schedule.
The predicted salary is between 23920 - 50000 £ per year.
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You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential; a target-driven, pro-active approach is required.
You will earn a basic salary of £23,920 plus uncapped commission with OTE of £50,000.
Main responsibilities:
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer inquiries in a timely manner
- Ensure customers enjoy a world-class journey from start to finish
- Maintain an accurate and up-to-date order bank, keeping in touch with each customer
- Adhere to policies and procedures related to Health and Safety, as outlined in the Integrated Management System (IMS) Responsibilities document
About The Role
You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential; a target-driven, pro-active approach is required.
You will earn a basic salary of £23,920 plus uncapped commission with OTE of £50,000.
Main responsibilities:
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer inquiries in a timely manner
- Ensure customers enjoy a world-class journey from start to finish
- Maintain an accurate and up-to-date order bank, keeping in touch with each customer
- Adhere to policies and procedures related to Health and Safety, as outlined in the IMS Responsibilities document
What we offer:
- World-class training on our products, systems, and sales process, including a one-week residential training at our Academy in Barton-upon-Humber
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- Life Assurance (for employees with over 2 years’ service)
- EE Discount
- Refer a friend scheme
- Excellent business-wide opportunities
- Staff discount after your first year with us
About You
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Availability to work shifts, including some evenings and weekends
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Retail Sales Designer employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Designer
✨Tip Number 1
Familiarise yourself with the latest kitchen and bedroom design trends. This will not only help you inspire customers but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, role-playing different scenarios can help you feel more confident and prepared to provide a world-class experience.
✨Tip Number 3
Research Wren's products and services thoroughly. Understanding what you’ll be selling will allow you to promote additional products effectively and answer customer inquiries with confidence.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach during the application process.
We think you need these skills to ace Retail Sales Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or sales, even if it's not directly related to kitchen or bedroom design. Emphasise your target-driven approach and any customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your creative mindset and how you can inspire customers with innovative designs. Relate your previous experiences to the responsibilities outlined in the job description.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully managed customer interactions in the past. Highlight your ability to follow up on inquiries and ensure customer satisfaction, as these are key aspects of the role.
Research Wren: Familiarise yourself with Wren's products and services. Understanding their offerings will help you demonstrate your knowledge and passion for the brand during the application process.
How to prepare for a job interview at Wren Kitchens
✨Showcase Your Creativity
As a Retail Sales Designer, creativity is key. Prepare to discuss your design ideas and how you can inspire customers with unique kitchen and bedroom concepts. Bring along a portfolio or examples of your previous work, even if it's just personal projects.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in a retail environment. Be ready to explain how you would approach meeting sales targets and converting customer inquiries into sales. Highlight any relevant experience you have, even if it’s from different sectors.
✨Demonstrate Customer Focus
The role requires a commitment to customer satisfaction. Prepare examples of how you've gone above and beyond for customers in the past. Show that you understand the importance of a world-class customer journey and how you would ensure this at Wren.
✨Be Proactive and Target-Driven
Since a target-driven approach is essential, come prepared to discuss how you stay motivated and achieve your goals. Share specific instances where you met or exceeded targets, and express your enthusiasm for working in a fast-paced retail environment.
