At a Glance
- Tasks: Engage customers and create stunning kitchen and bedroom designs.
- Company: Join Wren, a leading name in home design and customer experience.
- Benefits: Enjoy uncapped commission, world-class training, and staff discounts.
- Other info: No design experience needed; full training provided at our Academy.
- Why this job: Be part of a creative team that values customer satisfaction and offers growth opportunities.
- Qualifications: Sales experience is a plus, but creativity and a proactive attitude are key.
The predicted salary is between 23920 - 50000 € per year.
About The Role
We're looking for a Retail Sales Designer to join our team in the Wolverhampton Showroom!
You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target driven, pro‑active approach.
This role offers 40 hours per week with a basic salary of £26,440 plus uncapped commission, OTE £50k.
What Wren Offer
- World class training on our products, systems and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world class journey from start to finish
- Maintain an accurate and up-to-date order bank keeping in touch with each and every customer
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
About You
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Background Check
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
Retail Sales Designer in Wolverhampton employer: Wren Kitchens
Wren Kitchens is an exceptional employer that prioritises employee development and offers a vibrant work culture. With world-class training, uncapped commission potential, and a supportive environment, employees are encouraged to grow their skills and achieve their career aspirations while enjoying a rewarding customer engagement experience in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Designer in Wolverhampton
✨Tip Number 1
Familiarise yourself with the latest kitchen and bedroom design trends. Even if you don't have direct experience, being knowledgeable about current styles and innovations can help you engage customers and inspire them with your ideas.
✨Tip Number 2
Practice your customer engagement skills. Since you'll be meeting and greeting customers, role-playing different scenarios with friends or family can help you feel more confident in creating a welcoming atmosphere.
✨Tip Number 3
Understand the sales process and how to promote additional products effectively. Research common upselling techniques and think about how you can apply them in a retail setting to maximise your commission potential.
✨Tip Number 4
Be prepared to discuss your approach to customer satisfaction during the interview. Think of examples from your past experiences where you've gone above and beyond for customers, as this will demonstrate your commitment to providing a world-class journey.
We think you need these skills to ace Retail Sales Designer in Wolverhampton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements. Highlight your customer engagement skills and any experience you have in retail sales, even if it's not directly related to kitchen or bedroom design.
Tailor Your CV:Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you met sales targets or provided excellent customer service. Use specific examples to demonstrate your proactive approach.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention your creative mindset and how you can inspire customers with your designs. Be sure to express your willingness to learn and adapt.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for this role. Ensure all information is accurate and complete.
How to prepare for a job interview at Wren Kitchens
✨Show Your Creative Side
As a Retail Sales Designer, creativity is key. Prepare to discuss any design ideas you have, even if they're not from previous experience. Bring along examples of designs or inspirations that resonate with you to showcase your creative mindset.
✨Understand the Customer Journey
Familiarise yourself with the concept of customer engagement and the importance of a seamless journey. Be ready to share how you would ensure customers feel valued and supported throughout their experience, from initial contact to final sale.
✨Highlight Your Sales Experience
Even if you haven't worked in kitchen or bedroom design before, emphasise any retail sales experience you have. Discuss how you've met targets in the past and how you can apply that proactive approach to this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
