At a Glance
- Tasks: Meet and greet customers, design inspiring kitchens and bedrooms, and manage the customer journey.
- Company: Join Wren, a leading kitchen and bedroom design retailer known for innovation and customer satisfaction.
- Benefits: Enjoy uncapped commission, world-class training, and staff discounts after your first year.
- Other info: Includes one week of residential training at our Academy in Barton-upon-Humber.
- Why this job: Be part of a creative team that values customer satisfaction and offers fantastic career growth opportunities.
- Qualifications: No design experience needed; just bring a proactive attitude and a passion for sales.
The predicted salary is between 23920 - 50000 € per year.
About The Role
We're looking for a Retail Sales Designer to join our team in the Worcester Showroom!
You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target driven, pro‑active approach.
This role offers 40 hours per week with a basic salary of £26,440 plus uncapped commission, OTE £50k.
What Wren Offers
- World class training on our products, systems and sales process. Includes one week residential training at our Academy in Barton‑upon‑Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE Discount
- Refer a friend scheme
- Fantastic business‑wide opportunities
- Staff discount after your first year with us
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world class journey from start to finish
- Maintain an accurate and up‑to‑date order bank keeping in touch with each and every customer
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to policies and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Application Information
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry‑leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
Retail Sales Designer in Worcester employer: Wren Kitchens
Wren Kitchens is an exceptional employer, offering a vibrant work culture that prioritises creativity and customer satisfaction. With world-class training provided at our Academy in Barton-upon-Humber, employees benefit from uncapped earning potential and fantastic opportunities for career growth within the business. Join us to be part of a team that inspires customers with innovative kitchen and bedroom designs while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Designer in Worcester
✨Tip Number 1
Familiarise yourself with the latest kitchen and bedroom design trends. This will not only help you in conversations with customers but also demonstrate your passion for the role during interviews.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, role-playing different scenarios can help you feel more confident and prepared to create a welcoming atmosphere.
✨Tip Number 3
Research Wren's products and services thoroughly. Understanding what they offer will allow you to promote additional products effectively and show your commitment to providing a world-class customer journey.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Sales Designer in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience in retail or sales, even if it's not directly related to kitchen or bedroom design. Emphasise your target-driven approach and any customer service roles you've held.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed, such as inspiring customers and managing enquiries. Show that you understand the importance of customer satisfaction.
Showcase Your Creativity:If you have any examples of previous design work or creative projects, consider including them in your application. This could be a portfolio or even a brief description of a project that demonstrates your creative mindset and attention to detail.
Prepare for Potential Questions:Think about how you would respond to questions regarding your approach to sales and customer service. Be ready to discuss how you would handle customer enquiries and ensure a world-class journey for clients.
How to prepare for a job interview at Wren Kitchens
✨Show Your Creative Side
As a Retail Sales Designer, creativity is key. Prepare to discuss any design ideas you have or even bring along a portfolio of your previous work, if applicable. This will demonstrate your ability to inspire customers with innovative kitchen and bedroom designs.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in a retail environment. Be ready to explain how you would approach meeting sales targets and converting customer enquiries into sales. Highlight any relevant experience you have, even if it's not directly related to kitchen or bedroom design.
✨Emphasise Customer Satisfaction
Customer satisfaction is crucial in this role. Prepare examples of how you've gone above and beyond for customers in the past. Discuss your proactive approach to following up on enquiries and ensuring a world-class journey for every customer.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think about how you would manage difficult situations or complaints, and be prepared to share your thought process during these scenarios.
