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For Companies At a Glance
- Tasks: Meet and greet customers, design kitchens and bedrooms, manage the Wren journey.
- Company: Join Wren, a leading kitchen and bedroom retailer known for innovation and customer satisfaction.
- Benefits: Enjoy uncapped commission, world-class training, staff discounts, and life assurance after two years.
- Why this job: Inspire creativity, enjoy a dynamic work culture, and earn while making a difference in customers' lives.
- Qualifications: Sales experience is a plus; creativity and a proactive attitude are essential.
- Other info: Includes one week of residential training at our Academy in Barton-upon-Humber.
The predicted salary is between 20332 - 50000 £ per year.
You will be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target-driven, proactive approach. You will earn a basic salary of £20,332 plus uncapped commission with OTE of £50,000.
Main responsibilities:
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world-class journey from start to finish
- Maintain an accurate and up-to-date order bank, keeping in touch with each and every customer
In addition to any other duties, as a responsible person, you must ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
What we offer:
- World-class training on our products, systems, and sales process. This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- Life Assurance (for all employees over 2 years’ service)
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
About You:
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Designer
✨Tip Number 1
Familiarise yourself with the latest kitchen and bedroom design trends. This will not only help you in conversations with customers but also show your passion for the role, making you a more attractive candidate.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, being friendly and approachable is key. Role-playing scenarios with friends or family can help you feel more confident.
✨Tip Number 3
Research Wren's products and services thoroughly. Understanding what they offer will allow you to promote additional products effectively and demonstrate your commitment to the company during interviews.
✨Tip Number 4
Prepare to discuss your approach to achieving sales targets. Think of examples from past experiences where you've successfully met goals, as this will highlight your target-driven mindset that Wren values.
We think you need these skills to ace Retail Sales Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or sales, even if it's not directly related to kitchen or bedroom design. Emphasise your target-driven approach and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your creative mindset and how you can inspire customers with innovative designs. Be sure to express your commitment to providing excellent customer service.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, creativity, and the ability to work under pressure. Mention any experience with following up on customer enquiries and maintaining accurate records.
Showcase Your Passion: Demonstrate your passion for design and customer satisfaction in your application. Share any personal projects or experiences that reflect your interest in creating inspiring spaces, even if they are not professional.
How to prepare for a job interview at Wren Kitchens
✨Showcase Your Creativity
As a Retail Sales Designer, creativity is key. Prepare to discuss any design ideas you have, even if they are not from previous experience. Bring along examples of designs or inspirations that resonate with you to demonstrate your creative mindset.
✨Understand the Customer Journey
Familiarise yourself with the concept of a customer journey in retail. Be ready to explain how you would ensure a world-class experience for customers, from greeting them to following up on enquiries. This shows your proactive approach and commitment to customer satisfaction.
✨Prepare for Sales Scenarios
Since the role involves meeting sales targets, think of examples from your past experiences where you successfully met or exceeded targets. If you lack direct experience, consider discussing how you would approach selling additional products and services in this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s products, training programmes, and sales processes. This not only shows your interest in the role but also demonstrates your eagerness to learn and grow within the company.
