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- Tasks: Meet and greet customers, design inspiring kitchens and bedrooms, manage the Wren journey.
- Company: Join Wren, a leading kitchen and bedroom retailer known for creativity and customer satisfaction.
- Benefits: Enjoy uncapped commission, world-class training, eye care vouchers, and staff discounts after one year.
- Other info: Includes a week of residential training at our Academy in Barton-upon-Humber.
- Why this job: Be part of a dynamic team, unleash your creativity, and make a real impact on customer experiences.
- Qualifications: Sales experience in retail is preferred; a creative mindset and commitment to customer satisfaction are essential.
The predicted salary is between 23920 - 50000 £ per year.
You will be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target-driven, proactive approach.
You will earn a basic salary of £23,920 plus uncapped commission with OTE of £50,000.
Main responsibilities:- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world-class journey from start to finish
- Maintain an accurate and up-to-date order bank, keeping in touch with each customer
- Ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety
- World-class training on our products, systems, and sales process, including one week residential training at our Academy in Barton-upon-Humber
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- Life Assurance (for all employees over 2 years’ service)
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Designer
✨Tip Number 1
Familiarise yourself with kitchen and bedroom design trends. Even if you don't have direct experience, being knowledgeable about current styles and popular products can help you engage customers and inspire them with your ideas.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, role-playing different scenarios with friends or family can help you feel more confident and prepared for real-life situations.
✨Tip Number 3
Understand the sales process and how to promote additional products. Research common upselling techniques and think about how you can apply them in a retail setting to maximise your commission potential.
✨Tip Number 4
Be proactive in following up with potential customers. Develop a strategy for keeping in touch with leads, as this will demonstrate your commitment to providing excellent service and could lead to increased sales.
We think you need these skills to ace Retail Sales Designer
Some tips for your application 🫡
Highlight Relevant Experience: Even if you don't have direct kitchen or bedroom design experience, emphasise any previous roles where you worked towards sales targets or provided excellent customer service. This will show your target-driven and proactive approach.
Showcase Your Creativity: In your application, include examples of how you've used creativity in past roles. Whether it's designing displays, creating marketing materials, or coming up with innovative solutions, this will demonstrate your creative mindset.
Tailor Your CV: Make sure your CV is tailored to the Retail Sales Designer role. Highlight skills that align with the job description, such as customer engagement, sales techniques, and any relevant training or certifications.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you're excited about the opportunity to inspire customers with kitchen and bedroom designs.
How to prepare for a job interview at Wren Kitchens
✨Show Your Creative Side
As a Retail Sales Designer, creativity is key. Prepare to discuss your design ideas and how you can inspire customers with innovative kitchen and bedroom concepts. Bring along a portfolio or examples of your previous work, even if it's just personal projects.
✨Understand the Sales Process
Familiarise yourself with the sales process, especially in a retail environment. Be ready to explain how you would approach meeting sales targets and converting customer enquiries into sales. Highlight any relevant experience you have in achieving targets.
✨Emphasise Customer Satisfaction
Customer satisfaction is crucial in this role. Prepare examples of how you've gone above and beyond for customers in the past. Discuss your approach to ensuring a world-class journey for customers from start to finish.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think about how you would manage difficult situations or follow up on customer enquiries effectively.