At a Glance
- Tasks: Design inspiring kitchens and bedrooms while providing top-notch customer service.
- Company: Wren Kitchens is the UK's largest kitchen retailer, expanding into the USA with a vibrant culture.
- Benefits: Enjoy uncapped commission, world-class training, staff discounts, and eye care vouchers.
- Why this job: Join a dynamic team in a fun environment with endless opportunities for growth and creativity.
- Qualifications: No design experience needed; just bring your creativity and a passion for customer satisfaction.
- Other info: Work shifts including evenings and weekends; criminal record checks apply but won't disqualify all candidates.
The predicted salary is between 20400 - 29600 £ per year.
Overview
We\\\’re looking for a Retail Sales Designer to join our team in the Slough Showroom! You’ll be responsible for meeting and greeting our customers, producing inspirational kitchen and bedroom designs and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential, just a target driven, pro-active approach. This role offers 40 hours per week with a basic salary of £25,400 plus uncapped commission, OTE £50k.
What Wren Offer
- World class training on our products, systems and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
Main Responsibilities
- Inspire customers with creative kitchen and bedroom designs that convert into sales
- Promote additional products and services including financial options and installation
- Follow up all customer enquiries in a timely manner
- Ensure customers enjoy a world class journey from start to finish
- Maintain an accurate and up-to-date order bank keeping in touch with each and every customer
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
About You
Desired Skills and Knowledge
- Previous experience working to sales targets in a retail environment is desirable
- A creative mindset with an eye for detail
- A commitment to customer satisfaction
- Available to work shifts including some evenings and weekends
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We’re already the largest kitchen retailer in the UK and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still! As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
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Retail Sales Designer employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Designer
✨Tip Number 1
Familiarise yourself with Wren Kitchens' product range and design philosophy. Understanding their style and offerings will help you engage customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer interaction skills. Since you'll be meeting and greeting customers, being able to create a welcoming atmosphere and build rapport quickly is essential. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Research the latest trends in kitchen and bedroom design. Being knowledgeable about current styles and innovations will not only impress your potential employers but also help you inspire customers with fresh ideas.
✨Tip Number 4
Prepare to discuss your sales experience and how you've met targets in previous roles. Even if you lack direct design experience, showcasing your ability to drive sales and provide excellent customer service will make you a strong candidate.
We think you need these skills to ace Retail Sales Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or sales, even if it's not directly related to kitchen or bedroom design. Emphasise your target-driven approach and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your creative mindset and how you can inspire customers with innovative designs, even if you lack direct experience.
Showcase Your Customer Service Skills: In your application, provide examples of how you've successfully managed customer interactions in the past. Highlight your commitment to customer satisfaction and your ability to follow up on enquiries promptly.
Research Wren Kitchens: Familiarise yourself with Wren Kitchens' products and values. Mention specific aspects of the company in your application to demonstrate your genuine interest and understanding of their business.
How to prepare for a job interview at Wren Kitchens
✨Show Your Creative Side
As a Retail Sales Designer, creativity is key. Prepare to showcase your design ideas or past projects, even if they're not directly related to kitchens or bedrooms. This will demonstrate your ability to think outside the box and inspire customers.
✨Understand the Customer Journey
Familiarise yourself with the end-to-end customer journey at Wren Kitchens. Be ready to discuss how you would ensure a world-class experience for customers, from greeting them to following up after their purchase.
✨Highlight Your Sales Experience
Even if you haven't worked in kitchen or bedroom design before, emphasise any retail sales experience you have. Discuss how you've met targets and contributed to sales in previous roles, as this is crucial for the position.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the company culture at Wren Kitchens. This shows your genuine interest in the position and helps you assess if it's the right fit for you.