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For Companies At a Glance
- Tasks: Provide top-notch technical support for Windows, Mac, and mobile devices.
- Company: Join a leading kitchen company in the UK with a focus on innovation.
- Benefits: Great opportunities for personal development and professional growth.
- Why this job: Be part of a dynamic team ensuring system reliability and customer satisfaction.
- Qualifications: Strong IT knowledge, troubleshooting skills, and a full UK driving licence.
- Other info: Exciting environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading kitchen company in the UK is seeking an IT Desktop Support Engineer to provide customer-focused technical support across various locations.
Responsibilities include:
- Troubleshooting hardware/software issues
- Managing incidents via ITSM
- Collaborating with teams to ensure system reliability
The ideal candidate possesses:
- Strong knowledge of IT tools
- Excellent troubleshooting skills
- A full UK driving licence
This role offers great opportunities for personal development and professional growth.
Proactive IT Desktop Engineer – Windows, Mac, Mobile employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Proactive IT Desktop Engineer – Windows, Mac, Mobile
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Desktop Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled hardware/software issues in the past. This will demonstrate your troubleshooting prowess and make you stand out.
✨Tip Number 3
Don’t forget to research the company! Knowing about the kitchen company’s values and recent projects can help you tailor your conversation and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Proactive IT Desktop Engineer – Windows, Mac, Mobile
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, Mac, and mobile support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Knowledge: In your application, mention specific IT tools and technologies you’ve worked with. We’re looking for someone who knows their stuff, so don’t hold back on sharing your technical know-how!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started!
How to prepare for a job interview at Wren Kitchens
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Mac, and mobile systems. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show your technical prowess and problem-solving skills.
✨Familiarise Yourself with ITSM Tools
Since managing incidents via ITSM is a key part of the role, get to know the common ITSM tools used in the industry. If you have experience with any specific tools, be prepared to share how you’ve used them to improve efficiency or resolve issues.
✨Showcase Your Customer-Focused Approach
This role is all about providing customer-focused support, so think of examples where you went above and beyond for a user. Highlight your communication skills and how you ensure users feel supported and valued during technical issues.
✨Prepare Questions About Growth Opportunities
Since the job offers great opportunities for personal development, come prepared with questions about training and career progression. This shows your enthusiasm for growth and that you’re serious about making a long-term commitment to the company.
