Junior Product Engagement Associate

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Wren Kitchens

Junior Product Engagement Associate

Full-Time On-site

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Are you enthusiastic about technology, enjoy working with people and fancy a role that takes you around the UK?

Wren Kitchens is looking for a motivated individual to join our Product Engagement team, supporting the adoption of our in-house Kitchen Planning software and wider digital products.

You'll act as the link between our software development teams and showroom designers and managers, helping colleagues understand, adopt and get the most out of our technology.

This is a hands-on role involving extensive UK travel, showroom visits, training delivery, product launches and stakeholder engagement.

No extensive experience is required. We're looking for someone with the right attitude, confidence and willingness to learn.

What Wren offer:

Life Assurance after 2 years’ service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme
Free onsite gym

Main Responsibilities:

Training & Engagement: Deliver face-to-face training and webinars, demonstrating digital products and driving user adoption across showrooms.
Performance Analysis: Review usage reports, monitor engagement and identify opportunities for improvement or additional training.
Stakeholder Engagement: Build relationships across the business, gather user feedback and translate business requirements into clear work items for Product Analysts and development teams.
Implementation & Support: Support product rollouts, showroom openings and new feature launches, ensuring teams are confident using available technology.

You must comply with all Health & Safety policies, procedures, and responsibilities outlined within the Integrated Management System

About You

Desired Skills and Knowledge:

Essential:

Confident communicator, comfortable presenting and delivering training.
Enthusiastic about technology and digital products.
Self-motivated, organised and adaptable.
Positive attitude with a willingness to learn.
Happy to travel extensively throughout the UK, including overnight stays.
Full UK driving license.

Desirable:

Experience in retail, customer service, sales or training.
Interest in IT, software or digital products.
Familiarity with Microsoft Office and Excel.

An excellent opportunity to build a career in digital technology, gaining hands-on experience in training, product implementation, data analysis and stakeholder management.

With the opportunity to take on greater responsibility, lead product rollouts and influence future developments, the role offers potential progression into Product Analysis, Product Management or Implementation.

We're not looking for someone who knows everything from day one. We're looking for someone with the ambition, personality and willingness to learn and grow with the role.

About The Company

passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.