At a Glance
- Tasks: Lead a dynamic kitchen showroom team and ensure top-notch customer experiences.
- Company: Join a thriving retail company with a focus on exceptional service and team development.
- Benefits: Enjoy uncapped commission, world-class training, and staff discounts after your first year.
- Other info: Opportunity for career advancement and commission even during annual leave.
- Why this job: Be part of a supportive culture that values growth, success, and customer satisfaction.
- Qualifications: Experience in large-scale retail and a passion for coaching are essential.
The predicted salary is between 34900 - 42000 € per year.
About The Role
We're looking for a General Showroom Manager to join our team in the Grimsby Showroom. As a General Showroom Manager, you’ll be responsible for a £multi-million turnover kitchen showroom, recruiting and developing your own successful team to achieve not only sales targets but exceptional customer service too.
We offer a basic salary of £34,900 plus an uncapped commission structure. OTE: £70,000.
What Wren Offer
- World class training on our products, systems and sales process. Please note: This includes one week residential training at our Academy in Barton-upon-Humber.
- Uncapped earning potential
- Commission paid during annual leave
- Eye care vouchers
- EE Discount
- Refer a friend scheme
- Fantastic business-wide opportunities
- Staff discount after your first year with us
Key Responsibilities
- Be the driving force behind the showroom team, ensuring that every customer receives a world-class experience from start to finish.
- Recruit, train, and motivate a team of talented individuals who will be central to the showroom’s success.
- Drive sales performance to not only meet but exceed showroom targets year after year, while prioritising customer satisfaction and retention.
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
Desired Skills and Knowledge
- Significant experience gained in a big-ticket retail environment with £multi-million targets
- A sales-driven approach with a proven track record of success
- Passionate about coaching and developing your team
- Committed to delivering exceptional customer service
- Happy to work the majority of weekends and bank holidays
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!
As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.
General Showroom Manager in Grimsby employer: Wren Kitchens
Join our dynamic team as a General Showroom Manager in Grimsby, where we prioritise employee growth and development through world-class training and a supportive work culture. With an uncapped commission structure and a focus on exceptional customer service, you'll thrive in a rewarding environment that values your leadership and sales expertise. Enjoy unique benefits like eye care vouchers and staff discounts, all while leading a passionate team to success.
StudySmarter Expert Advice🤫
We think this is how you could land General Showroom Manager in Grimsby
✨Tip Number 1
Familiarise yourself with the latest trends in kitchen design and retail. This knowledge will not only help you stand out during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former employees of our showroom. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in high-pressure retail environments. Highlighting your leadership skills and sales achievements will resonate well with us.
✨Tip Number 4
Show your enthusiasm for customer service by preparing to share stories of how you've gone above and beyond for customers in previous roles. This will align perfectly with our commitment to exceptional service.
We think you need these skills to ace General Showroom Manager in Grimsby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in large-scale retail environments and showcases your sales achievements. Use specific metrics to demonstrate your success in meeting targets.
Craft a Compelling Cover Letter:In your cover letter, express your passion for coaching and developing teams. Mention specific examples of how you've led teams to success and delivered exceptional customer service.
Highlight Relevant Skills:Emphasise skills that are crucial for the role, such as leadership, sales strategy, and customer service excellence. Make sure to align these with the responsibilities outlined in the job description.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wren Kitchens
✨Show Your Leadership Skills
As a General Showroom Manager, you'll need to inspire your team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Demonstrate Sales Acumen
Highlight your experience in achieving sales targets. Bring specific examples of how you've driven sales in previous roles, and be ready to discuss strategies you used to exceed expectations.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Prepare to share instances where you've gone above and beyond for customers, and how you plan to ensure a first-class experience in the showroom.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges in a showroom environment and how you would handle them effectively.
